Initialize Your Voice Mailbox

1. Pick up the handset and dial 500.
2. When the Automated Attendant answers,
press * * during the greeting message.
3. At the prompt, enter your extension number.
4. The voice prompts guide you through the steps
to initialize your mailbox.

Access Your Messages (Log In to Your Mail Box)

from Your Analog Telephone

1. Pick up the handset and dial 500.
2. When the Automated Attendant answers,
press * * during the greeting message.
3. At the prompt, enter your extension number
and password, and then press #.

Access Your Messages (Log In to Your Mail Box)

from Any Internal Telephone

1. Pick up the handset and dial 500 (or press MSG if you
are on an NBX telephone).
2. When the Automated Attendant answers,
press * * during the greeting message.
3. At the prompt, enter your extension number
and password, and then press #.

Access Your Messages (Log In to Your Mailbox)

from an External Telephone

If you can dial your telephone extension directly:
Press * during your greeting. At the prompts, enter your
extension and password, and press #.
If you dial your organization’s main telephone number:
nIf the Automated Attendant answers, press * *
during the greeting. At the prompts, enter your
extension and password, and press #.
nIf the receptionist answers, ask to be transferred to
your voice mail and press * during your greeting.
At the prompts, enter your extension and passwo rd
and press #.

Forward a Message

1. While you are listening to the message, press 5.
2. The system prompts you to enter an extension or
voice mail group number. Add as many destinations as
you want.
3. After you have entered all the destinations, press #
and record a forwarding comment.
4. When you finish recording the comment, press #
for more options, or hang up.

Access the Automated Attendant

From any telephone on the system, dial 500.

Mailbox Options

Log in to your mailbox, press 9, and select one of these
options:

Message Playback Options

While you listen to a message, select one of these options:
*Note: If your system uses a messaging application other
than NBX Voice Messaging (such as Third-Party Messaging or
3Com NBX Unified Communications), use the doc umentation
for that messaging application instead of these instructions.
Press
to change your name announcement or
personal greeting.
Press
to change your password.
Press to create or edit group lists.
Press to enable or disable Offsite Notification.
Press to listen to the first message.
Press to save the current message.
Press to delete the current message.
Press to reply to the sender of the current message.
Press to forward the current message.
Press
to hear date, time, and sender information.
Press
to move back 5 seconds in the current
message.
Press to pause the current message for 20 seconds.
Press
to move forward 5 seconds in the current
message.
Press to move to the next message.
Press to return to the main menu.
NBXâ Voice Mail* on Analog TelephonesQuick Reference Guide