110 CHAPTER 8: USING THE VCX USER INTERFACE
Bridged Line
Interaction with
Other Features
Calls to a bridged extension can be managed by a primary user or a
secondary user, like non-bridged calls. For example, bridged calls can be
parked, put on hold, transferred, or conferenced.
A call to a bridged extension can be affected by call coverage points, call
forwarding settings, and Do Not Disturb settings on the primary and
secondary phones.
Calls to a bridged extension that are not answered always follow the call
coverage point configured for the primary phone, or, if call forwarding is
enabled, the appropriate call forward setting for the primary phone.
If all the bridge lines are in use, a call to the primary extension rings on a
primary phone SA line and does not ring on the secondary phone. If all
bridge lines and SA lines are in use on the primary, a call is forwarded to
the Call Forward - Busy destination configured for the primary phone.
Topics in this section describe how bridged calls are handled when certain
VCX features are invoked by the primary phone user, the secondary
phone user, or both users.
Do Not Disturb and Bridged Line Calls
If the primary phone enables Do Not Disturb and a call rings on a
secondary phone, there is no call indication on the primary phone—the
phone does not ring and the BSA light does not blink. Once the call is
answered or put on hold, the primary phone’s BSA light does indicate call
status.
■If the primary phone enables Do Not Disturb, a call goes directly to the
primary phone’s call coverage point if:
■All secondary phones have enabled Do Not Disturb
■No secondary phone is available
■If the primary phone enables Do Not Disturb and no secondary phone
answers the call, the call goes to the primary phone’s Call Forward
destination when the Call Forward - Ring No Answer ring timeout
value is reached.
■If a secondary phone enables Do Not Disturb and other secondary
phones are available (or the primary phone is available), the call rings
on one of the other phones.