Model 481BA (D-20)Technician Troubleshooting Guide

Troubleshooting Table

 

 

Problem

Possible Cause

Correction

 

 

 

 

 

 

 

 

￿

No inbound audio. Power

No AC power to the unit.

Check power supply

 

Indicator Light (green) is

 

transformer or wall outlet.

 

OFF.

 

 

￿

No inbound audio:

Defective logic board or

Check and replace logic

 

Power Indicator Light

touch pad.

board or touch pad.

 

 

 

 

 

(green) is ON.

 

 

 

LISTEN Indicator Light

 

 

 

 

(green) is OFF.

 

 

 

 

 

 

￿

No inbound audio:

Defective speaker/mic or

Check and replace speaker or

 

Power Indicator Light

analog board.

analog board.

 

 

 

 

 

(green) is ON.

 

 

 

LISTEN Indicator Light

 

 

 

 

(green) is ON.

 

 

 

 

 

 

￿

Inbound audio distorted.

Defective speaker/mic or

Check and replace

 

 

 

analog board.

speaker/mic or analog board.

 

 

 

 

￿

No outbound audio:

Defective logic board or

Check and replace logic

 

Power Indicator Light

touch pad.

board or touch pad.

 

 

 

 

 

(green) is ON.

 

 

 

TALK Indicator Light

 

 

 

 

(red) is OFF when TALK

 

 

 

 

SWITCH is pressed.

 

 

 

 

 

 

￿

No outbound audio:

Defective speaker/mic or

Check and replace

 

Power Indicator Light

analog board.

speaker/mic or analog board.

 

 

 

 

 

(green) is ON.

 

 

 

TALK Indicator Light

 

 

 

 

(red) is ON when TALK

 

 

 

 

SWITCH is pressed.

 

 

 

 

 

 

￿

The VEHICLE Indicator

Alert volume too low.

Check and adjust alert

 

Light (yellow) blinks, but

 

volume control on analog

 

vehicle detection tone does

 

board.

 

not sound.

 

 

 

 

 

Defective analog or logic

Check and replace analog or

 

 

 

board.

logic board.

 

 

 

 

 

 

 

 

 

 

(Continued)

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3M 478DA (D-15) manual Model 481BA D-20Technician Troubleshooting Guide