CHAPTER 3

Maintenance and Troubleshooting

If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the monitor. You may also want to consult your video card user’s manual for additional troubleshooting advice.

Maintaining Your Touch Monitor

To maintain your display and keep your monitor operating at peak performance:

•Keep your monitor and screen clean.

•Adjust the monitor video controls. Refer to Chapter 2 for more information.

•Do not install the display in a place where ventilation may be hindered. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.

Touch Screen Care and Cleaning

The touch screen requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch screen surface.

Typically, isopropyl alcohol and water solution ratio of 50:50 is the best cleaning agent for your touch screen. You can also use straight isopropyl alcohol. In addition, 3M Touch Screen Cleaner 675 has been tested and approved for this use.