Phenomena That May Easily Be Mistaken for Machine Defects
Before requesting repair, check in accordance with the following chart. If the situation cannot be corrected, then contact your dealer.
Phenomenon | Cases not involving a machine defect | Items to be confirmed | Reference | |
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| The main power source is not ON. | Turn on the main power. | 3, 14 | |
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| The electrical power cord is not plugged in. | Correctly connect the power cord. | ||
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Power does not |
| Be sure to press the “O” (power OFF) side |
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come ON | The main power source has been | of the main power switch, and leave this OFF | 14 | |
| interrupted during operation, such as by | for approximately 20 minutes. After the unit | ||
| a power outage (blackout), etc. | has sufficiently cooled down, turn ON the |
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No sound or | The input changeover settings | Select the input signal, and | 15 | |
are mismatched. | correct the settings. | |||
pictures are |
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outputted | No signal is being inputted. | Correctly connect the connection cord. | 10, 11 | |
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| The electrical wiring to this unit | Correctly connect the connection cord. | 10, 11 | |
| is not correctly connected. | |||
Pictures are |
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The volume setting has been set at (or |
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displayed, but no | Adjust the VOLUME setting to a higher level. | |||
adjusted to) an extremely low level. | ||||
sounds are heard |
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The MUTE mode is the current setting. | Press the MUTE button to release | 17 | ||
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| (change) the MUTE mode setting. |
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Sounds are | The electrical wiring to this unit | Correctly connect the connection cord. | 10, 11 | |
heard, but no | is not correctly connected. | |||
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pictures are |
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The brightness setting has been set at | Adjust the BRIGHT setting to a | 24 | ||
displayed | ||||
(or adjusted to) an extremely low level. | brighter level. | |||
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Colors have a faded- |
| Perform picture adjustments by changing the | 25 | |
out appearance | Color depth setting or color tone setting | COLOR BAL R, the COLOR BAL B, and/or the | ||
Color tone is poor |
| TINT settings, etc. |
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| The brightness setting and/or contrast | Perform picture adjustments by changing the | 24 | |
| setting has not been properly adjusted. | BRIGHT and/or CONTRAST settings, etc. |
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Pictures appear | The WHISPER mode is the current | Change (by releasing) from the | 28 | |
dark | setting. | WHISPER mode. | ||
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| Lamp is approaching the end of its | Exchange the old lamp with a new | 24, 25 | |
| product lifetime. | lamp. |
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Pictures appear | Either the FOCUS setting or the H | Adjust the FOCUS and H PHASE settings. | 15, 25 | |
blurry | PHASE is not properly adjusted. | |||
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NOTE
Although bright spots or dark spots may appear on the screen, this is a unique characteristic of liquid crystal displays, and such do not constitute or imply a machine defect.
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