3.2Fault overview

Failure

Possible Cause

Corrective Action

 

 

 

Gas smell

 

If you smell gas you should immediately

 

 

close the main gas tap, you should not

 

 

fight any fire or switch on light. electrical

 

 

switches or bels. Open windows and

 

 

immediately contact your installer or the

 

 

local gas company

Heater is

Burner automat is in lock

Reset burner automat with the RESET

off or

condition

button on the top of the collumn

does not

 

 

ignit

Blocked chimney

Contact your installer to investigate the

 

 

cause and rectify it

 

Overheat thermostat is

Check control thermostat set at 60 °C.

 

engaged

Allow the water to cooldown (open taps).

 

 

Puts the RESET button at the panel. The

 

 

heater should now operate. If it does not

 

 

contact your installer.

 

Gas supply shut off

Open the inlet gas valve

Insufficient

Temperature set too low

Set water temperature to higher valvue

hot water,

 

(60 °C recommended)

or none

 

 

at all

Thermal Reflux Safeguard

After resetting the TRS activate the heater.

 

has shut down the heater

If this occurs regularly, call your installer

 

Overheat thermostat is

Allow the water to cool down (opentaps).

 

engaged

Puth the RESET button at the panel.

 

Supply of hot water exhausted

Reduce hot water use. Give the heater

 

 

time to heat the water

 

Unindentifiable cause

Switch off the elactricity to the heater, close

 

 

the inlet gas valve and call your installer

Explosive

Wrong inlet gas pressure and/or

Set the correct inlet pressure and/or burner

ignition

burner pressure

pressure

 

Dirty injectors

Clean injectors

Poor flame

Wrong inlet pressure and/or

Set the correct inlet pressure and/or burner

image

burner pressure

pressure

Water

Condensation of (flue) gasses

See chapter “Condensation”

leakage

 

 

 

Leakage from other water

If possible trace the cause and/or call your

 

heater or pipes in the vicinity

installer

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A.O. Smith BTI 85 G, BTI 100 G manual Fault overview, Failure Possible Cause Corrective Action