Using the Directory
The Directory can store up to 200 names and numbers, which are displayed in alphabetical order.
Tip: Store all your Directory contacts the same way, either first name first, or last name first. This will make it easier to find names and numbers.
ADDING a name and number to the Directory:
1. | Press the Directory button | . |
2. | Press the AddNew softkey. |
|
3. | Enter the number using the dial | |
| pad. You can enter up to 24 |
|
Press the NextSpace softkey or 4to move to the next letter or add a space.
Press the Backspace softkey or 3to erase a character.
6.Press the Save softkey. The new entry now shows on the display.
Note: You can also copy an entry from the Callers List to the Directory using the J button, before or after you have changed it.
ENTERING Letters and
Characters
FINDING entries in the
Directory:
1.Once in the Directory, press ˘ to scroll down and ¯to scroll up one listing at a time. Hold either key down to scroll continuously.
2.Press a dial pad key to see listings that start with that letter. For example, fi takes you to the first “J” listing, fifi takes you to the first “K” listing.
CHANGING entries in the Directory:
DIALING from the Directory:
1.Find the entry you would like to call in the Directory.
2.Lift the handset to dial the number, or press the Dial softkey or ⁄to dial the number using Handsfree.
DELETING an entry in the Directory:
1. | Find the entry you would like to |
| delete. |
2. | Press the Delete softkey. |
3. | Press the Delete softkey again to |
| confirm. |
Icons
The display uses icons to convey information about calls, Directory entries, Callers, and services.
Icons in the Callers List:
You are viewing the Callers List.
You answered the call when it came in.
You did not answer the call when it came in.
Advanced Features
PREDIALING a number:
Predialing lets you view a number before you dial. Enter the number using the dial pad and before lifting the handset. Use the Backspace softkey or 3to correct any errors. To dial the number, lift the handset, press the Dial softkey, or press ⁄.
HANDSFREE Calling:
The Handsfree feature allows you to speak to someone without using the handset. To dial using Handsfree, enter a number and then press
⁄or the Dial softkey. To |
answer using Handsfree, press |
Using the Redial List
The Redial List records the last 10 numbers you dialed.
REDIALING a number:
1. Press ∑ to view the Redial List.
2.Use the ˘¯keys to move the cursor to the number you want to dial.
Troubleshooting
3.Lift the handset to dial the number, or press the Dial softkey or ⁄to dial the number using Handsfree.
DELETING the Redial List:
1. Press ∑ to view the Redial List.
2.Press the DeleteList softkey.
3.Press the Delete softkey to confirm.
digits. Hyphens will be |
| |
automatically added. If you need | ||
to enter a pause (between your | ||
voice mail number and password, | ||
for example), press the Pause | ||
softkey. The pause icon | will | |
appear. To program a number | ||
that uses Flash, press the Flash | ||
softkey where it is required in the | ||
number. The Flash icon | will | |
appear. |
|
|
Press the | softkey or | |
You can enter characters using the telephone’s dial pad. To enter a letter, press the key with that letter on it. If the letter is the second one on that key, press the key twice. For example, to enter ‘R’, press ‡ three times.
The cursor will advance to the next space after a delay of 2 seconds or if you press a different key.
To change the case of a letter, press the ChangeCase softkey, and then
1. | Find the entry you would like to |
| change. |
2. | Press the Change softkey. |
3. | To change the number, use the |
| Backspace softkey or 3to |
| erase digits. Use the dial pad to |
| add digits. Use the Pause |
| softkey to insert a 2 second |
| pause. The pause icon will |
| appear. |
4. | Press Save to move to the name. |
DELETING all entries in the Directory:
Once you have deleted the Directory, you cannot get entries back. You can protect the Directory by locking it.
To permanently delete all entries in the Directory:
1. Press the Directory button |
to open the Directory. |
You were on another call when this call came in.
You have returned the call from the Callers List.
Icons in the Directory:
You are viewing the
Directory.
⁄when a call is ringing. To |
switch between Handsfree and the |
handset when the handset is off hook, |
press ⁄. When the handset |
is on hook, press ⁄to |
disconnect a Handsfree call. |
When Handsfree is on, the speaker light turns on. When the speaker light is on, press ßat any time to mute Handsfree. The speaker light will flash and you will hear the caller,
What are services, and how do I use them?
Services are provided by your telephone company, and include basic features such as Caller ID†. Other services can be accessed through the Íkey, and may include services such as Call Forwarding† and Voice Mail†. Before using your services, you must activate them by contacting your local telephone company. See the section “Using Services” for more information.
How do I remove the stand from the phone?
Place one hand on top of the phone, and place the other hand on the top of the stand. Pull the stand away from the telephone.You will have to pull quite forcefully, but this will not break the stand.
Can I turn the light on the screen off?
No.You can only adjust the contrast of the display.
Backspace |
3to erase a number. |
4. Press the Save softkey. |
5. Enter a name using the letters on |
the dial pad. See the following |
instructions “Entering Letters |
and Characters” to enter names |
using the dial pad. The name can |
have up to 16 characters, |
including spaces. |
Using the Callers List
The Callers List records the last 100 callers*, in the order they called. The telephone display will indicate when there are new callers.
When the Callers List is full, new callers are added to the list, and the oldest callers are deleted. In the Callers List you will see the message
enter the letter. By default the first letter of a word or name will be capitalized, and the letters following will be lower case.
Special characters are entered by pressing the ⁄ and the £ keys. Characters will appear in this order: ⁄: & , ( ) ` . _ - 1.
£: # / \ @.
CHANGING a number in the Callers List before dialing:
Tip: If you have to frequently remove area codes to return local calls, you should use the Area Codes option and add your local area code(s).
Note: The Callers List does not save
5. | To change the name, use the |
| Backspace softkey or 3to |
| erase letters. Use the dial pad and |
| the NextSpace softkey to add |
| letters. Press the ChangeCase |
| softkey to switch between upper |
| and lower case. |
6. | Press Save to save changes. |
COPYING from the Callers List, the Redial List, or the Display to the Directory:
1. Open the Callers List, Redial |
List, or answer a call. |
2. When the number is displayed |
on the screen, press J. |
If the entry includes a name and |
number, the display will show |
Saved: Directory. |
3. If the entry is a number only |
(such as in the Redial List), you |
will be prompted to enter a |
name. Once you’ve pressed the |
Save softkey to save the name, |
2. | Press the DeleteList softkey. |
3. | Press the Delete softkey to |
| confirm. |
LOCKING the Directory:
You can lock the Directory so that entries cannot be deleted or changed. You cannot add entries to a locked directory.
1.Press £.
2.Press o.
3.Press •. The display shows Directory locked.
To unlock the Directory:
1.Press £.
2.Press o.
3.Press £. The display shows Directory unlocked.
You pressed the Flash softkey, or Flash has been programmed into a number.
You pressed the Pause softkey or a pause (which is about 2 seconds) has been programmed into a number.
Other List Icons:
You are viewing the Redial
List.
You are viewing the
Options List.
Icons in the Services List:
You are viewing the
Services list.
Press 4or 3for more
but they will not hear you. To switch between Handsfree and mute press ß.
TIMING a call:
When you make or answer a call, the Timer shows the elapsed time of the call.
USING Flash:
The Flash softkey allows you to access telephone company subscribed services, such as call waiting and
EXTENSION IN USE:
The Extension in use prompt appears on the telephone display and the light turns on when someone uses another telephone on the same line.
I’m having trouble with services I have subscribed to – how do I get help?
Usually your telephone company supplies a special number to call for activation of your services.When you call this number, you must follow the recorded instructions carefully.This allows the telephone company’s system to recognize your phone and customize it with the services you have subscribed to. If you have any activation problems call your local telephone company.
Why are there no prompts on the screen when a Call Waiting call comes in?
You must subscribe to Call Waiting Identification† from your telephone company.
Why is the light not coming on with a new Voice Mail Message?
You must subscribe to the “Visual” Message Waiting† service from your telephone company for this function to work.
Why are Callers not identified on the display?
Caller ID information usually arrives between the first and second ring. Let the telephone ring at least once before answering. Make sure you subscribe to Caller ID† services from your local telephone company.
Why can’t I dial a number in the Callers List?
You must subscribe to a Caller ID† service for names and/or numbers to be recorded in the Callers List. If the number of the caller is unknown or private, you cannot return the call. Or, the number may require an area code. Press the EditNum softkey to edit the number, then press the Dial softkey.
Why can’t I hear a caller or be heard?
Increase the receiver or speaker volume. Make sure the handset cord is inserted securely into the jack. If the speaker light is flashing, the call is muted; press the
ßkey to turn mute off; the light
will be steady and not flashing.
XXNew caller(s), XX Call(s) bumped on the display.
VIEWING the Callers List:
1.Press the Callers button 
.
2.Press ¯and ˘to move up and down in the Callers List. Hold either key down to scroll continuously.
You can also press the Resume softkey to see the last caller you viewed the last time you entered the Callers List.
3.Press the Callers button 
, the Quit softkey, or kat any time to leave the Callers List.
Note: kwill also hang up a caller if you are on a call.
CALLING an entry in the Callers List:
1.Find the entry you would like to call in the Callers List.
2.Lift the handset to dial the number, or press the Dial softkey or ⁄to dial the number using Handsfree.
COPYING from the Callers List to the Directory:
When the number is displayed in the Callers List, press J. The display will show Saved:
changes. If you plan to dial the number again, copy it to the Directory and change it there.
1.Find the caller in the Callers List you wish to dial.
2.To add digits, use the dial pad.
3.To delete digits, press the EditNum softkey to begin editing. Use the dial pad to add digits.
4.Lift the handset to dial the number, or press the Dial softkey or ⁄to dial the number using Handsfree.
DELETING an entry in the Callers List:
1.Find the entry you would like to delete in the Callers List.
2.Press the Delete softkey.
3.Press the Delete softkey again to confirm. The display shows Item is erased.
DELETING all entries in the Callers List:
1.Press the Callers button 
.
2.Press the DeleteList softkey.
3.Press the Delete softkey to confirm. The display shows Callers list is empty.
the display will show Saved: |
Directory. |
Using Services
The Model 390 telephone allows you to access enhanced telephone company subscription features and services, which can include home banking, catalogue shopping, restaurant guides, and voice mail.
Services may be free or may have a subscription cost. Contact your telephone company for information.
The Services menu shows the services that require subscription. Before selecting a service, you must download the service into your telephone. Contact your telephone company for information on downloading services in your area. Downloading a service is as simple as dialing the subscription number and following any voice prompts.
Your phone may be capable of automatically dialing out to update your subscribed features and services. For more information on this ability, contact your telephone company.
Some services may be available by dialing them directly. You do not have to download these services, but you may wish to save them in your
ACTIVATING services:
1.Dial the number provided by your telephone company and follow the prompts.
2.Once you have successfully downloaded the services of your choice, press the Íkey. The Services menu appears.
3.Use the ˘¯keys to move the ˆ indicator to the Service you want to select.
4.Press the Select softkey to activate the service next to the ˆ indicator.
5.Once you have connected to the service, follow the instructions on the display.
6.To exit a service session, press the Quit softkey, Íor kto leave the Services List.
DEACTIVATING services:
You may deactivate a service by contacting your telephone company. You can delete a downloaded service in the Services menu by selecting it
and pressing the softkey.
information.
Service information is being downloaded to your telephone.
Status lights
Speaker Light
•Speaker light is on: a call is on Handsfree (speaker).
•Speaker light flashes and the display shows Microphone muted: a call is muted. Press ßto take the call off mute.
Telephone Light
• Light flashes and the display |
shows Call is on hold: a call is |
on hold. Press oor lift |
the handset to take the call off |
hold. |
• Light flashes and the display |
shows Message Waiting: a |
message is waiting for you at |
your message or voice mail |
service*. |
• Light flashes quickly and the |
ringer sounds: you have an |
incoming call. |
• Light is on and the display shows |
Extension in use: an |
extension telephone is using the |
line. This message also appears |
This message also appears when the telephone is not properly connected to a phone line.
Display prompts
Instructions and information are displayed on the large screen. If you are unsure what a certain prompt means, find it here, or see the Troubleshooting section for additional information.
Directory is full – The Directory has 200 names and numbers in it. You need to delete an entry before you can add another entry.
Directory locked – The Directory has been locked, and you cannot edit, add, or delete entries. See the section “Using the Directory” for more information.
Message Waiting – Check for new messages in your Voice Mail service*.
More ˆ – Press 4to see other prompts.
Private name or Private Number
–The caller has requested that the name (or number) not be shown.
Ringer is OFF – No audible ringing. To turn the ringer on again, press the right side of
Unknown name or Unknown number
– The telephone company is unable |
to provide the name (or number) of |
Why don’t numbers I return from the Callers List connect?
Incoming calls are recorded with the area code attached, whether they are long distance or local calls.You must remove the area code from local calls in order to call from the Callers List, or use the Area Code option in the options list to have local area codes automatically removed. See the section “Customizing your phone” for information about the Area Code option.
Alternatively, you may need to add ‘1’ before long distance numbers in order to dial long distance.
Why is my display blank?
Ensure that the power adaptor is fully plugged into the electrical outlet, and that the outlet is supplying power (you can test this with another electrical device, such as a lamp).
How do I set the time and date?
If you subscribe to the Caller ID† service, the first incoming call will update the phone with the correct time & date. Otherwise, use the Time/Date option in the options list to manually set the time and date.
Why can I only see 4 options when the user guide says there are 6?
The telephone screen will only show 4 options at a time.To see more, press the down arrow button ˘.
Why does the telephone wobble?
Make sure the cords are routed properly through the stand, as indicated in the Installation section. Check that the stand has been properly snapped into place.
What does Hold Msg do?
This is an option available with some Call Waiting† services.When you are on a call, and another call comes in on Call Waiting, you can press the Hold Msg softkey to send a network message to the caller.The message will ask the caller to hold, and tell them that you will be with them shortly. You can then answer the call at your convenience. Contact your local telephone company for activation information.
What does Answ_CW or Switch do?
This is an option available with some Call Waiting† services.These softkeys allow you to put the current call on hold, and answer
aCall Waiting call.You can then switch between calls normally. Contact your local telephone company for activation information.
What is a softkey?
There are three keys on both the left and right side of the display.They do different things, depending on the command displayed next to them. See the section “How do I use softkeys?” for more information.
Directory. If the entry in the Callers List does not have a name (i.e. if the name is listed as Unknown or Private), you will be prompted to enter a name. You can edit a number in the Callers List and then copy it to the Directory.
*You must subscribe to a Caller ID service for this feature to work. Consult your local telephone company for information.
Directory.
Note: Some options, such as the call timer, may be disabled when you are using a service.
Delete The service will appear as <deleted>.
If you download another service, it may overwrite any service displayed as <deleted>.
when the telephone is not |
properly connected to a phone |
line. |
* You must subscribe to a Visual Message |
Waiting service for this feature to work. |
Consult your local telephone company for |
information. |
the caller. |
XXNew caller(s) – XX new calls have been added to the Callers List since you last checked it.
XXCall(s) bumped – XX callers have been deleted from the Callers List to make room for new callers.
†These services may have different names in your area. Contact your telephone company for details.
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please call
© Aastra Telecom 1999
P0903258 03
