Frequently-Asked Questions
Chapter 6 Troubleshooting 99
1. Open the Windows 95 or Windows 98 Control Panel and
double-click on the Modems icon.
2. Click on Dialing Properties and begin setting up your
location.
I prefer to use an external floppy drive and a printer
simultaneously.
To connect an external floppy drive and a printer at the
same time, you need to use a parallel cable. See “Parallel
Cable” on page 57 for details.
The infrared port does not work.
Check the following:
❑Make sure that the infrared ports of the two devices are
facing each other (+/- 15 degrees) a maximum of 1 meter
apart.
❑Make sure there is a clear path between the two infrared
ports. Nothing should be blocking the ports.
❑Make sure you have the appropriate software running
on both devices (for file transfers) or you have the
appropriate drivers (for printing to an infrared printer).
❑During POST, press F2 to access the Setup Utility. Go to
the Advanced screen and verify that the infrared port is
enabled.
❑Make sure both devices are IrDA-compliant.
❑For Windows 98 users: Windows 98 have a built-in FIR
driver that conflicts with IntelLync 97 when use
simultaneously. To use the IntelLync 97 driver, you
must first disable the Windows 98 built-in driver.
To disable the Windows 98 built-in driver, click Control
Panel -> Infrared -> Options and then uncheck the
Enable Infrared Communications parameter.
310-e.book Page 99 Tuesday, October 27, 1998 5:17 PM