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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 52.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Acer 2470 Series, 3250 Series manual Troubleshooting tips, Error messages Corrective action

2470 Series, 3250 Series specifications

Acer's 3250 and 2470 series laptops are designed to cater to a wide range of users, balancing performance, portability, and affordability. Both series incorporate distinct features that make them suitable for everyday tasks, from academic work to casual gaming.

The Acer 3250 Series stands out with its powerful Intel processor options, which include the latest Core i5 and i7 models. This series is equipped with ample RAM, allowing multitasking without lag, making it ideal for students and professionals alike. The 3250's dedicated graphics card further enhances its performance, catering to gamers and graphic designers who require higher graphical capabilities for rendering and gameplay.

A significant characteristic of the 3250 Series is its sleek design. The lightweight chassis makes it highly portable, fitting easily into backpacks without adding bulk. The high-definition display provides vivid colors and sharp contrast, ensuring an enjoyable viewing experience, whether for movies, presentations, or gaming. Additionally, the laptop is equipped with a robust battery that promises an extended life, enabling users to work or play for long hours without needing a recharge.

On the other hand, the Acer 2470 Series offers an excellent entry-level option for those seeking a reliable laptop without unnecessary features. This series features energy-efficient processors that deliver adequate performance for everyday tasks such as browsing, word processing, and streaming content. The 2470’s design is equally stylish, with a durable build that can withstand the rigors of daily use.

Another appealing feature of the 2470 Series is its affordability. It is an ideal choice for students or individuals on a budget who do not want to compromise on performance. The display, while not as advanced as the 3250, still offers decent image quality that meets the needs of most users.

Both series incorporate Acer's Blue Light Shield technology, which reduces eye strain during extended viewing periods. Connectivity options such as USB-C, HDMI, and Bluetooth ensure compatibility with a wide range of peripherals. Overall, the Acer 3250 and 2470 Series laptops are versatile choices that provide customers with options tailored to their specific computing needs, whether demanding or simple.