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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 33.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Acer 3620 manual Troubleshooting tips, Error messages Corrective action

3620 specifications

The Acer 3620 is a reliable and compact notebook designed primarily for everyday computing tasks. With its appealing balance of performance and portability, this model suits students and professionals alike, providing an excellent solution for those who often work on the go.

At the heart of the Acer 3620 lies the Intel Celeron processor, which delivers sufficient power for routine tasks such as web browsing, word processing, and media playback. This processor is supplemented by an adequate amount of RAM, typically ranging from 512MB to 1GB, ensuring smooth multitasking without significant lag. The notebook includes a spacious 60GB hard drive, providing ample storage for documents, applications, and multimedia files.

The 14.1-inch display serves as a highlight of the Acer 3620. The XGA resolution ensures sharp images and vibrant colors, making it ideal for presentations, watching videos, and working on graphic-related tasks. The display is integrated with a durable keyboard that features a comfortable layout, boosting productivity during extensive typing sessions.

Portability is another hallmark of the Acer 3620, weighing in at approximately 5.5 pounds. Its lightweight design facilitates easy transportation, making it a perfect companion for students moving between classes or professionals traveling for business. The notebook is equipped with essential connectivity options, including USB ports, VGA, and a card reader, which enhances its usability for various peripheral devices.

In terms of wireless communication, the Acer 3620 supports Wi-Fi connectivity, allowing users to easily connect to the internet. The built-in stereo speakers provide decent audio quality for video calls and media playback, while the integrated webcam adds functionality for online meetings and virtual interactions.

The Acer 3620 runs on the Windows operating system, providing users with a familiar interface and access to a wide range of applications. With its robust build quality, compact size, and impressive features, the Acer 3620 proves to be a versatile and competent notebook, capable of handling daily tasks efficiently.

Overall, the Acer 3620 presents an appealing option for those seeking a balance of performance, portability, and affordability in a laptop, ensuring it remains relevant for basic computing needs.