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Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
|
|
Power On Issue | Page 138 |
No Display Issue | Page 139 |
|
|
LCD Failure | Page 141 |
|
|
Internal Keyboard Failure | Page 141 |
|
|
Touchpad Failure | Page 142 |
|
|
Internal Speaker Failure | Page 142 |
|
|
Internal Microphone Failure | Page 144 |
|
|
ODD Failure | Page 146 |
|
|
Rightside USB Failure | Page 149 |
|
|
Modem Failure | Page 149 |
|
|
WLAN/WiMAX Failure | Page 150 |
|
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Bluetooth Failure | Page 150 |
|
|
EasyTouch Button Failure | Page 151 |
|
|
Media Board Failure | Page 151 |
|
|
Finger Print Reader Failure | Page 152 |
|
|
Thermal Unit Failure | Page 152 |
|
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Other Functions Failure | Page 153 |
|
|
Intermittent Failures | Page 154 |
|
|
Undetermined Failures | Page 154 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 211.
Chapter 4 | 137 |