80 Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a
hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least ten times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Acer TM 4520 SG.book Page 80 Friday, June 22, 2007 5:43 PM