Symptom-to-FRU Error Messages

LCD-Related Symptoms

 

Symptom / Error

Action in Sequence

 

 

LCD backlight doesn't work

Run “Load Setup Defaults” using the BIOS Setup Utility,

LCD is too dark

then reboot the system.

LCD brightness cannot be adjusted

Reconnect the LCD connector.

LCD contrast cannot be adjusted

Test or replace the keyboard (if contrast and brightness

 

 

function key doesn’t work).

 

 

Test or replace the LCD cable.

 

 

Test or replace the LCD.

 

 

Test or replace the mainboard.

 

 

 

Unreadable LCD screen

Reconnect the LCD connector.

Missing pels in characters

Test or replace the LCD cable.

Abnormal screen

Test or replace the LCD.

Wrong color displayed

Test or replace the mainboard.

 

 

LCD has extra horizontal or vertical lines

Test or replace the LCD cable.

displayed.

Test or replace the LCD.

 

 

Test or replace the mainboard.

 

 

Power-Related Symptoms

 

 

 

 

 

Symptom / Error

Action in Sequence

 

 

System shuts down during operation

Test the power source (battery pack and power adapter).

 

 

See “Power System Check” on page 67.

 

 

Test or replace the battery pack.

 

 

Test or replace the power adapter.

 

 

Test or replace the mainboard.

 

 

System doesn’t power-on.

Test the power source (battery pack and power adapter).

 

 

See “Power System Check” on page 67.

 

 

Test or replace the battery pack.

 

 

Test or replace the power adapter.

 

 

Test or replace the mainboard.

 

 

System doesn’t turn off.

Test the power source (battery pack and power adapter).

 

 

See “Power System Check” on page 67.

 

 

Press and hold the power button for more than 4 secs.

 

 

Test or replace the mainboard.

 

 

The battery can’t be charged

Test the battery pack. See “Check the Battery Pack” on

 

 

page 68.

 

 

Test or replace the battery pack.

 

 

Test or replace the mainboard.

 

 

Memory-Related Symptoms

 

 

 

 

 

Symptom / Error

Action in Sequence

 

 

Memory count (size) appears different from

Run “Load Setup Defaults” using the BIOS Setup Utility,

actual size.

then reboot the system.

 

 

Test or replace the SO-DIMM.

 

 

Test or replace the mainboard.

 

 

 

76

Chapter 4

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Acer 4740G, 4740ZG manual Symptom-to-FRU Error Messages, LCD-Related Symptoms Symptom / Error Action in Sequence

4740, 4740G, 4740Z, 4740ZG specifications

The Acer 4740 series, which includes models like the 4740ZG, 4740Z, 4740G, and 4740, presents a versatile range of laptops that cater to both casual users and professionals seeking reliable performance. With an emphasis on a blend of functionality and affordability, these devices have garnered attention since their release.

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