Acer 4740, 4740G, 4740Z, 4740ZG

Table of Contents

Appendix B Test Compatible Components 147

Hardware Device Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Appendix C Online Support Information 151

Index 153

Contents

Main Page Copyright Disclaimer Conventions Preface Page Table of Contents Chapter 1 System Introduction 1 Chapter 2 System Utilities 23 Chapter 3 Machine Disassembly and Replacement 35 Table of Contents Chapter 4 Troubleshooting 65 Chapter 5 System Architecture 81 Chapter 6 FRU (Field Replaceable Unit) List 89 Appendix A Model Definition and Configuration 99 Page Page System Introduction Chapter 1 Chapter 1 1 Features Below is a brief summary of the TravelMate 4740/4740G/4740Z/4740ZG Series computers many features. Graphics Storage subsystem Optical Media Drive Audio Storage Communication Privacy control Dimensions and weight Power subsystem 4Chapter 1 Special keys and controls I/O interface Software Optional Items Warranty Environment 6Chapter 1 TravelMate 4740G/4740ZG Operating System Graphics Platform System Memory Storage subsystem Audio Optical Media Drive Storage 8Chapter 1 Communication Privacy control Dimensions and weight Power subsystem Chapter 1 9 Special keys and controls I/O interface Software Optional Items Warranty Environment Your Acer Notebook Tour Top View 12 Chapter 1 Hotkeys Chapter 1 13 Closed Front View Left View Right View Base View Chapter 1 15 Hardware Specifications and Configurations Processor System Chipsets System Controllers 16 Chapter 1 BIOS Video Ethernet Chapter 1 17 Bluetooth System Memory 18 Chapter 1 Memory Combinations Hard Disk Drive Chapter 1 19 LCD Panel Webcam 20 Chapter 1 AC Adapter Battery Pack System Power Management Page Page System Utilities Chapter 2 Phoenix SecureCore Setup Utility 24 Chapter 2 Accessing the Setup Utility Navigating through the Setup Utility BIOS Setup Utility Menus 26 Chapter 2 Information Chapter 2 27 Main Use the Main menu to set the system time and date, and other basic options. 28 Chapter 2 Security Use the Security menu option to set system passwords to protect your system from unauthorized use. Setting a Password Changing a Password Removing a User and Supervisor Password Removing a HDD Password HDD password error code [15494] Page Chapter 2 31 Boot 32 Chapter 2 Exit The Exit menu lists options for quitting from the BIOS Setup Utility. Updating the BIOS Page Disassembly Requirements Chapter 3 Machine Disassembly and Replacement General Information Pre-disassembly Instructions Disassembly Process External Module Disassembly Process External Modules Disassembly Flowchart Page Page Page Page Page Page Removing the Optical Drive Removing the Keyboard Removing the Upper Case Page Page Page Page Page Page Page Page Removing the Bluetooth Module Removing the Mainboard Removing the Heatsink Fan Module Removing the Processor Page Page Page Removing the LCD Panel Page Page Page Troubleshooting Chapter 4 System Check Procedures External Diskette Drive Check External Optical Drive Check Keyboard or Auxiliary Input Device Check Memory Check Power System Check Check the Power Adapter Check the Battery Pack Touchpad Check Power-On Self-Test (POST) Error Message Index of Error Messages Error Codes Error Messages Page No Beep Error Messages Phoenix BIOS Beep Codes Page Page Page Symptom-to-FRU Error Messages Page Page Intermittent Problems Undetermined Problems Page Mainboard Layout Top View Bottom View - TravelMate 4740G/4740ZG Bottom View - TravelMate 4740/4740Z Clearing a BIOS Password Unlocking the HDD BIOS Recovery Creating the BIOS Crisis Recovery Disk in Windows Performing a BIOS Recovery Running the Flash Utility Page FRU (Field Replaceable Unit) List Chapter 6 Exploded Diagram FRU List TravelMate 4740/4740Z Series FRU List Page Page Page TravelMate 4740G/4740ZG Series FRU List Page Page Page Page 100 Appendix A TravelMate 4740 Appendix A 101 102 Appendix A Appendix A 103 104 Appendix A Appendix A 105 106 Appendix A Appendix A 107 108 Appendix A Appendix A 109 110 Appendix A Appendix A 111 112 Appendix A Appendix A 113 114 Appendix A Appendix A 115 116 Appendix A Appendix A 117 118 Appendix A Appendix A 119 120 Appendix A Appendix A 121 Travelmate 4740G 122 Appendix A Appendix A 123 124 Appendix A Appendix A 125 126 Appendix A Appendix A 127 128 Appendix A Appendix A 129 130 Appendix A Appendix A 131 132 Appendix A Appendix A 133 134 Appendix A Appendix A 135 136 Appendix A Appendix A 137 138 Appendix A Appendix A 139 140 Appendix A Appendix A 141 142 Appendix A Appendix A 143 144 Appendix A Travelmate 4740Z 145 Appendix A Travelmate 4740ZG Page Page 148 Appendix B Hardware Device Tests Appendix B 149 Page Online Support Information Appendix C Page B Index C D E M N O P R V W