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No audio is heard from the computer.

Check the following:

•The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option.

•The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 14 for more detail.

•If headphones, earphones or external speakers are connected to the line- out port on the computer, the internal speakers automatically turn off.

I want to eject the optical drive tray without turning on the power. I cannot eject the optical drive tray.

There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray.

The keyboard does not respond.

Try attaching an external keyboard to a USB 2.0 port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

•Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

•Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

•Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

•During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled.

•Make sure both devices are IrDA-compliant.

The printer does not work.

Check the following:

•Make sure that the printer is connected to a power outlet and that it is turned on.

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Acer 3020 Series, 5020 Series No audio is heard from the computer, Keyboard does not respond, Infrared port does not work
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3020 Series, 5020 Series specifications

The Acer 5020 and 3020 Series laptops are part of Acer's commitment to delivering quality performance and reliable features for everyday computing needs. Designed for both personal and professional use, these series combine affordability with functionality, making them an appealing choice for users at all levels.

The Acer 5020 Series is most notable for its robust performance, thanks to its integration of the AMD Turion 64 mobile technology. This series is equipped with a dual-core processor that enhances multitasking capabilities, allowing users to run various applications simultaneously without sacrificing speed or efficiency. The incorporation of AMD graphics offers improved visual performance for tasks ranging from casual gaming to graphic design.

One of the standout features of the Acer 5020 Series is its display. The laptops come with a 15.4-inch screen that provides vibrant colors and sharp image quality, making it ideal for watching movies or working on visuals. Additionally, the ergonomic keyboard design ensures comfortable typing over extended periods, while the touchpad offers smooth navigation.

Connectivity is another defining characteristic of the 5020 Series. With multiple USB ports, a built-in webcam, and options for wireless connectivity such as Wi-Fi and Bluetooth, users can easily connect to various devices, share files, and participate in video conferences. The inclusion of a DVD burner provides added versatility for media playback and data storage.

On the other hand, the Acer 3020 Series caters to those seeking a more budget-friendly option without compromising on essential features. Similar to the 5020, the 3020 Series incorporates AMD Sempron processors, which deliver adequate performance for everyday tasks like web browsing, word processing, and streaming.

The 3020 Series also boasts a 15.4-inch display, though it may not have the same level of graphical support as the 5020. However, it is designed for optimal energy efficiency, translating into longer battery life—an essential aspect for users who are frequently on the go.

Both series prioritize user-friendly features, such as easy maintenance and upgradeability. Acer also focuses on durability, ensuring that the laptops are built to withstand the rigors of daily use. Overall, the Acer 5020 and 3020 Series laptops provide a harmonious blend of performance, portability, and affordability, appealing to a broad range of users looking for dependable computing solutions.
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