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Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
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Power On Issue | Page 122 |
No Display Issue | Page 123 |
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LCD Failure | Page 125 |
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Internal Keyboard Failure | Page 125 |
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TouchPad Failure | Page 126 |
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Internal Speaker Failure | Page 126 |
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ODD Failure | Page 129 |
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WLAN Failure | Page 132 |
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Thermal Unit Failure | Page 132 |
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Other Functions Failure | Page 133 |
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Intermittent Failures | Page 134 |
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Undermined Failures | Page 134 |
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4.If the Issue is still not resolved, see “Online Support Information” on page 167.
Chapter 4 | 121 |