Acer 5730Z/5330 guide

Keyboard/Touchpad-Related Symptoms

Symptom / Error	Action in Sequence

Touchpad does not work.	Reconnect touchpad cable.
	Touchpad board
	System board

Modem-Related Symptoms

Symptom / Error	Action in Sequence

Internal modem does not work correctly.	Modem phone port
	modem combo board
	System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 116.

114

Chapter 4

Image 124

Acer 5730Z/5330 manual Modem-Related Symptoms Symptom / Error Action in Sequence

Contents

Aspire 5730Z/5330 Series Service Guide Revision History Copyright Gives precautionary measures to ProblemsProcedures Following conventions are used in this manual Preface Page Table of Contents FRU Field Replaceable Unit List 121 Online Support Information 159 Index 161 Table of Contents Features Below is a brief summary of the computer’s many featureChapter 15.4 Wxga 1280 x Mobile Intel GL40/GM45 Express Chipset Built-in microphone Integrated Acer Crystal Eye webcam System Block Diagram Your Acer Notebook tour Front ViewComputers functions and components Click buttons Closed Front View TouchpadMouse Latch Left View Right ViewAccepts audio line-in devices e.g., audio CD player Optical drive Rear View Turned offHole to eject the optical drive tray when Computer is off Bottom View Screws Indicators Indicates when the hard disk drive isVolume up Increases the sound volume Easy-Launch Buttons Touchpad basics with two-click buttons Using the Keyboard Lock Keys and embedded numeric keypadFn + F11 F12 Windows Keys Ctrl + + TAB Use the arrow keys to Hot Keys Power. Press any key to returnTechnology Euro symbol Special Key only for certain models Launching Acer Empowering Technology Acer Empowering TechnologyDesktop shortcut Click Create a new password Empowering Technology passwordClick OK to set the password Acer eAudio Management only for certain models Acer ePower Management Using power plans Battery status Acer eDataSecurity Management only for certain models Acer eRecovery Management PasswordsPage Acer eSettings Management Windows Mobility Center Using the System Utilities Acer GridVista dual-display compatible Recommended value Chapter Hardware Specifications and Configurations Bios vendor Phoenix Bios Version 04cProcessor CPU Fan True Value Table Bluetooth Interface Memory Combinations Wireless Module 802.11b/g Hard Disk Drive Interface Optical Disc Drive Audio Interface Video MemorySystem Board Major Chips Keyboard LCD 15.4 inch BatteryAC Adaptor System Power Management Bios Setup Utility Navigating the Bios Utility Information Parameter Description Recovery MainSystem 07/26/2008 Parameter Description Format/Option Supervisor Password is Security Setting a Password Clear or Set Removing a Password Page Boot DE H DD Xxxxxxxxxxx Exit Table below describes the parameters in this screen Bios Flash Utility This section provide you with removing HDD/BIOS method Remove HDD/BIOS UtilityRemove HDD Password Chapter Machine Disassembly and Replacement Disassembly Requirements Pre-disassembly Instructions Disassembly ProcessGeneral Information Main Screw List External Modules Disassembly Flowchart External Module Disassembly ProcessScrew List Removing the Battery Pack Removing the SD dummy card Removing the ExpressCard dummy card Removing the Lower Cover Removing the Dimm Removing the Wlan Board Modules Remove the Dimm module M2 x L3 Black Kgf-cm Removing the Hard Disk Drive Module Detach the Wlan board from the Wlan socketPage Removing the Optical Drive Module Page M2 x L3 Silver Kgf-cm Chapter Main Unit Disassembly Process Removing the Middle Cover Removing the Keyboard Removing the Heatsink Fan Module Removing the CPU Heatsink Module Carefully lift up the heatsink fan module Removing the CPU Removing the LCD Module Lift up carefully to remove the CPU Disconnect the LCD cable connector from the main board M2.5 x L10 Silver Kgf-cm Separating the Upper Case from the Lower Case Carefully remove the LCD module from the base unitPage ~11 M2.5 x L8 Black Kgf-cm M2 x L4 Chapter Removing the LED Board Gently remove the upper case from the lower case Chapter Remove the one screw C securing the LED board Removing the Speaker ModuleRemove the LED board from the upper cover Remove the tape covering the speaker cable Removing the Touchpad Module Chapter Remove the touchpad bracket Chapter Removing the Modem Board Carefully pry loose and remove the touch pad board Lift the modem board from the main board Chapter Removing the Main Board Disconnect the cable from the modem board Chapter Removing the USB Board Module Carefully remove the main board Step Size Quantity Color Torque Removing the Bluetooth Modules LCD Module Disassembly Process Removing the LCD Bezel Removing the LCD panel with the Brackets Removing the Inverter Board and FPC Cable See Removing the Battery Pack onRemove the LCD with the brackets from the back cover Page Chapter Removing the LCD Brackets Disconnect the FPC cable from the LCD panel Removing the Antennas Removing the Web Camera Remove the Web camera from the back cover Troubleshooting Symptoms Verified Go To System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device Check Power System Check Memory Check Check the Power Adapter Touchpad Check Chapter 101 Power-On Self-Test Post Error Message Index of Error Messages Error Code List Error Codes Error MessagesError Message List Error Messages FRU/Action in Sequence System RAM Failed at offset nnnn System board DMA Test Failed System board Fail-Safe Timer NMI FailedSystem board Software NMI Failed Post Phoenix Bios Beep Codes Code Beeps Post Routine Description Setup 108 Chapter Code Beeps 110 Chapter LCD-Related Symptoms Symptom / Error Action in Sequence Index of Symptom-to-FRU Error MessagePower-Related Symptoms Symptom / Error Action in Sequence Memory-Related Symptoms Symptom / Error Action in Sequence PCMCIA-Related Symptoms Symptom / Error Action in SequenceSpeaker-Related Symptoms Symptom / Error Action in Sequence Page Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems Undetermined Problems Dimm Top and Bottom View Chapter 117 118 Chapter Clearing Password Check Clearing Password Check and Bios RecoveryGap name in Aspire 5730Z/5330 Series is G10 Bios Recovery by Crisis Disk Bios Recovery Boot Block FRU Field Replaceable Unit List Aspire 5730Z/5330 Series Exploded Diagram Aspire 5730Z/5330 Series FRU List Category Part Name and Description Acer Part No Capacitive Button TM-01119-001 Power Cord 250V 10A 3PIN Israel CPU Intel CORE2DUAL P8400 PGA HDD 120GB 5400RPM Sata II Hgst E89KS Norwegian Aspire Black Keyboard 1415KB-FV3 Black Mainboard Mainboard AS5930G Intel LF Aspire 5730Z/5330 Series Appendix aAppendix a 130 Appendix a CPU LCD ODD LAN Appendix a 132 133 Appendix a 134 135 Appendix a 136 137 Appendix a 138 139 Appendix a 140 141 Appendix a 142 143 Appendix a 144 145 Appendix a 146 147 Appendix a 148 149 Appendix a 150 151 Appendix a 152 153 Appendix a 154 Test Compatible Components Appendix B Specification CRT Port Test Microsoft Windows Vista Environment Test Appendix B 157 Pcmcia Test 158 Online Support Information Appendix C 160 Appendix C Index 161 162