130
About your system
17.5. 00 rat.fm Gigaset3035isdn A31008-G3035-B101-6-7619 Korrektur: 0
When call forwarding
is active, the forward-
ing conditions are not
displayed.
Internal forwarding is
active.
Activate “external” for-
warding, see page 44.
Request enabling from
network provider.
The telephone rings
when there are fax PC
calls.
The call number is in
the call number list of
the base station tele-
phone.
Delete the relevant call
number (MSN) from the
list, see page 88.
The telephone always
dials the same num-
ber.
Hot key selection is ac-
tive.
Deactivate hot key sele-
cion, see page 84.
You r calling partner
cannot hear you.
The microphone is
switched to “mute”.
Press the Mute key to
activate the micro-
phone, see page 28.
There is no display. The power supply unit
is not connected cor-
rectly.
Check the connector on
the base station tele-
phone and the socket.
The display does not
show any call costs.
The call costs display is
not active or the feature
has not been enabled
by the network provid-
er.
Activate the call costs
display, see page52.
Request the “call charg-
es” service from your
network provider.
You have no access to
the answering ma-
chine.
The answering machine
lock is active.
Enter the answering
machine PIN, see
page 104.
You can’t record new in-
formation or an-
nouncements.
There remainingrecord-
ing time is insufficient.
Delete old messages/
information, see
page 113.
Set the quality of the re-
cordings, see page 117.
For telephon e sys-
tems:
After dialing a call num-
ber, no number or an in-
correct number is
reached.
The prefix was not en-
tered or was entered in-
correctly.
Check and authorise
the prefix, see
page 136.
The handset does not
ring as set.
Ringer melody settings. Set ringer melody(inter-
nal), see page 69.
Change ringer melody,
see page 90.
Cannot make calls with
the handset.
It is not registerd at the
base station telephone.
Log on handset, see
page 91.
No access to answer-
ing machine from
handset.
Handset not assigned
to the receive MSN of
the answering machine.
Check assignment, see
page 98.
Symptom Possible Cause Solution
131
About your system
17.5. 00 rat.fm Gigaset3035isdn A31008-G3035-B101-6-7619 Korrektur: 0
Some of the ISDN
functions do not work
as they should.
Feature not enabled? Inform your network
provider.
Another telephone on
the S0 bus does not
ring.
Both telephones have
been assigned the
same MSN. One of the
telephones also has in-
ternal forwarding ac-
tive.
Deactivate internal
forwarding or set
external forwarding,
see page 44.
User is prompted to en-
ter PIN when forward-
ing to the answering
machine in the network
(T-Net box).
Activated call forward-
ing to answering ma-
chine in the network
(T-Net box).
Deactivate call forward-
ing; activate call for-
warding at T-Net box.
Symptom Possible Cause Solution