Acer 5742G, 5742ZG manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 160
No Display Issue	Page 161
LCD Failure	Page 163
Internal Keyboard Failure	Page 163
TouchPad Failure	Page 164
Internal Speaker Failure	Page 164
ODD Failure	Page 169
WLAN Failure	Page 172
Thermal Unit Failure	Page 173
Other Functions Failure	Page 175
Intermittent Failures	Page 176
Undermined Failures	Page 176

4.If the Issue is still not resolved, see “Online Support Information” on page 279.

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