Acer Altos G710 - page 142

5 Troubleshooting

132

Contents

Main Page iii Notices FCC notice Class A equipment Class B equipment Laser compliance statement v Important safety instructions vi Contents 1 System tour 1 2 System setup 25 3 System upgrade 37 4 BIOS setup 79 5 Troubleshooting 121 Appendix A: System management 133 Appendix B: Acer Altos G710 rack installation guide 141 Appendix C: SCSI RAID configuration 157 Appendix D: ePanel 163 Page Page Page Features summary Processor Memory subsystem Chipset components Media storage Additional media storage SCSI controller Page I/O ports Operating system and software Power supply External and internal structure Front bezel Front panel Page Page 11 Front panel LED indicators Below table lists the LED states on the front panel. 12 Hot-plug HDD LED indicators Below table lists the possible disk drive states. Rear panel Page Page Internal components Page Page Page Page 21 Jumper settings The table below lists the mainboard jumper settings. Backplane layout SCSI backplane layout SATA backplane layout SAF-TE board layout SAF-TE configuration settings (SW1) Page Page Setting up the system Preinstallation requirements Selecting a site Checking the package contents Page Page Page Power-on problems Configuring the system OS Server setup Turning off the system Page Page Page Page Installation precautions ESD precautions Preinstallation instructions Post-installation instructions Opening the server Opening the bezel door Removing the bezel door Removing the bezel Removing the left-side panel Removing the air baffle Page Configuring the four-bay hot-plug HDD cage Installing the four-bay hot-plug SCSI HDD cage Page Installing the four-bay hot-plug SATA HDD cage Page Page Page Replacing storage devices Replacing the FDD Page Replacing the CD-ROM drive Page Page Upgrading the CPU Installing the heatsink and CPU Page Removing the heatsink and CPU Page Upgrading the system memory Memory configurations for the DDR2 DIMMs Memory Sparing 63 Memory Mirroring Removing a DIMM Page Installing a DIMM Reconfiguring the system memory Installing the Altos RAID-enabler (optional) Page Installing an expansion card Page Installing a power supply module Page Page Replacing the easy-swap system fan Removing an easy-swap system fan Page Installing an ePanel module (optional) Page Page Page Page BIOS setup Entering BIOS setup Page Main Page System Information Page Tot al M em ory Product Information Advanced 91 Peripheral Configuration Page 93 IDE Configuration Page Primary/Secondary/Third/Fourth IDE Master/Slave Page Page 98 PCI/PnP Configuration The PCI/PnP Configuration submenu lets you specify the settings for the PCI devices. Boot Settings Configuration Page Page 102 Onboard Devices Configuration Server Management Configuration Page Page 106 Remote Access Configuration 107 VT-UTF8 shortcut key combinations Page Power Page Boot Boot Device Priority Page Page Page Page 116 Security To set a Supervisor/User password To change the Supervisor/User password To remove the User password 119 Exit Page Page Page Resetting the system Page First steps checklist Hardware diagnostic testing Verifying proper operation of key system lights Confirming loading of the OS Specific problems and corrective actions Power indicator does not light. FDD activity indicator does not light. HDD activity indicator does not light. CD drive activity indicator does not light. CD tray cannot be ejected. CD drive cannot read a CD. New memory modules installed are not detected. Network status indicator does not light. Network activity indicator does not light. Server hangs when the drivers are loaded. External device connected to a USB connector does not work. There is problem with the application software. No characters appear on the screen. Page Page Page Page Page ASM System requirements ASM Agent ASM Console System setup Installing ASM Agent Installing ASM Console Page Page RAID configuration Page Page Setting up the system rack Equipment rack precautions Page Page Vertical mounting hole pattern Screw types used Installing the system into the rack To install the system into a four-post rack Page Page Page Page Page Page Page Page Page Page Configuring the SCSI/SCSI RAID HBA Using the SCSI HBA setup utility Loading the HBA default settings Using the SCSI RAID HBA setup utility Creating a RAID 1 volume with a hot spare disk Using the MegaRAID configuration utility Loading the RAID card default setting Creating a RAID 1 volume Assigning a hot spare disk Initializing a RAID volume Page Page Page Overview Installing ePanel Page Page Page Page Page Page Page Page Page ePanel module Page ePanel main menu Info Monitor Page System status monitoring Network Setting Page Page Page Index A B C E S T