Frequently asked questions - 61

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information: Name: _______________________________________

Address: ______________________________________

Telephone number: _____________________________

Machine and model type: _________________________

Serial number: _________________________________

Date of purchase: ______________________________

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Acer Aspire ES1-711 user manual Before you call