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Frequently asked questions - 69
Troubleshooting
This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.
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| |
Error messages | Corrective action | |
CMOS battery bad | Contact your dealer or an authorized service | |
center. | ||
| ||
CMOS checksum | Contact your dealer or an authorized service | |
error | center. | |
Disk boot failure | Insert a system (bootable) disk, then press | |
<Enter> to reboot. | ||
| ||
Equipment | Press <F2> (during POST) to enter the BIOS | |
utility, then press Exit in the BIOS utility to | ||
configuration error | ||
reboot. | ||
| ||
|
| |
Hard disk 0 error | Contact your dealer or an authorized service | |
center. | ||
| ||
Hard disk 0 | Contact your dealer or an authorized service | |
extended type error | center. | |
I/O parity error | Contact your dealer or an authorized service | |
center. | ||
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