Acer POWER SERIES Q System cannot read floppy disk, hard disk, CD or DVD information, English

English

8 Troubleshooting

A: Check the following:

•The volume may be muted. Look for the Volume icon on the taskbar. If it is crossed-out, click on the icon and deselect the mute option. You can also press the volume control/mute knob on your USB keyboard to toggle the mute function.

•If headphones, earphones or external speakers are connected to the line-out jack of your computer, the internal or built-in speakers are automatically turned off.

Q: System cannot read floppy disk, hard disk, CD or DVD information.

A: Check the following:

•Make sure you are using the correct type of media.

•Check if the floppy disk is formatted correctly. If not, format it again.

Caution: If you reformat a floppy disk, you will lose all data on it.

Make sure the floppy disk, CD or DVD is inserted correctly (rightside up) into the proper drive (floppy disk goes into floppy drive, DVD goes into DVD drive).

•Check to be sure the CD or DVD is clean and unscratched.

•Check your drive by using a good (undamaged) floppy or optical disk. If your floppy, CD or DVD drive cannot read the information on the good floppy disk, CD or DVD, there may be a problem with the drive. Contact your dealer or technical support center for assistance.

Q: System cannot write to floppy disk, hard disk or optical disk.

A: Check the following:

•Make sure the media is not write-protected.

•Make sure you are using the correct type of floppy disk. Check if the floppy disk is formatted correctly. If not, format it again.

Caution: If you reformat a floppy disk, you will lose all data on it.