Troubleshooting
For common problems, please consult the chart below. If these suggestions do not solve your problem, please call Acesonic Customer Service at (626)
No Sound
1100 and the remote control.
•Replace batteries.
•Try the remote out close to the player, pointing directly at the sensor.
KOD-1100 Boots Up to a Blue Screen
•Inspect the
•Check that volume levels on TVs and audio equip- ment are audible.
•Check the cables connecting the player to audio equipment or TV.
No Picture
•Check connections between TV and
•Check the TV to see if its on the correct input or channel to view the player.
•There may be possible hard drive damage or data- base corruption. Call Acesonic customer service at (626)
PC software & Firmware updated
•For a latest PC software & the unit’s firmware updated, please visit http://www.acesonic.com/.
Distorted Sound
•Check connections on the
•Check input and volume settings on the audio equipment or television.
Distorted Picture
•Check connections between TV and
•Check the TV to see if its on the correct input or channel to view the player.
•Select one video output — RCA Video – and in- spect the video cord.
Selected Song Won’t Play in Hard Disk Drive Mode
•Confirm the song is on the hard disk drive and that it hasn’t been deleted.
No Power
•Check to see that the AC power cord is plugged into the wall and the player.
No Microphone Volume
•Check microphone connection.
•Check microphone power.
•Set microphone volume on the front panel.
•Set microphone volume on the remote control.
Remote Won’t Work
• Ensure there’s a clear path between the KOD-
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