VIII. Troubleshooting
The following troubleshooting guide takes you through some of the more common problems associated with the installation and/or operation of a wireless system. If the problem persists, please call
Issue: | Cause and solution: |
| |
No | • | Check that the transmitter AC power adapter is fully inserted into the wall | |
sound |
| outlet and the power cord from the AC adapter is firmly connected to the | |
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| transmitter power input jack. | |
| • | Confirm that the speaker is turned ON and tuned to the transmitter – the | |
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| power/tuning indicator light (A) on the front of the speaker should | |
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| illuminate green. | |
| • | Confirm that the speaker AC power adapter is fully inserted into the wall | |
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| outlet and the power cord on the AC power adapter is firmly connected to | |
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| the speaker power input jack. | |
| or | ||
| • | Check that the | |
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| (+, | |
| • | Check that the audio source component (stereo, TV, etc.) is turned on and | |
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| transmitting sound as it normally should. | |
| • | Check that the speaker volume is turned up. | |
| • | If you are using a Tape 2 Monitor output from your receiver/amp as the | |
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| audio output, check that you have pressed the Tape Monitor/Tape 2 | |
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| button on the front of the receiver. This will turn on the Tape 2 outputs, | |
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| which may not have been active. | |
Issue: | Cause and solution: | |
No | • | When using battery power, make sure the batteries are fresh and replace if |
sound/ |
| necessary. |
distortion/ | • | Check that the speaker power/tuning indicator light (A) is illuminated |
static | • | green. |
| Change the position of the channel select switch (1, 2 or 3) to change the | |
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| operating frequency. The speaker will detect the loss of signal and retune |
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| automatically. However, you can also press the Power/tuning/volume |
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| up once to make the speaker retune. |
| • | Change the location of the transmitter. Place it as high and away from |
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| obstructions as possible. Avoid placing the transmitter directly on top of or |
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| behind a TV. |
| • | Move the transmitter and speaker closer together. Sending the signal |
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| through certain materials, such as glass, tile, and metal, can decrease the |
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| effective transmitting distance of the system. |
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