12

Troubleshooting

1. Q: Fingerprint cannot be verified.

A:Possible Causes: The following conditions could result in a failed read.

1)Fingerprint is damaged or smooth

2)Finger is dry

Correction: Use 1:1 matching (see page 21). Moisturize finger. Enroll a different fingerprint.

2. Q: Terminal fails to communicate.

A:Possible Causes:

1)The communication port configuration is not correct; insure proper ports are connected.

2)Baud rate of the computer port and the terminal port are different.

3)The terminal has failed to connect with the power source or the computer;

4)The terminal is connected but failed to start.

5)The serial number of the linked terminal is not correct.

6)Data line or converter fails to communicate.

7)Failed computer COM port.

3.Q: The display does not work or parts of it do not work.

A:Possible Causes:

1)Motherboard is defective

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Acroprint V3, TQ600 user manual Troubleshooting, Fingerprint cannot be verified

V3, TQ600 specifications

The Acroprint TQ600 V3 is a cutting-edge time and attendance tracking solution designed to streamline workforce management for businesses of all sizes. This user-friendly device combines advanced technology with practical features to ensure accurate timekeeping and enhance operational efficiency.

One of the key features of the Acroprint TQ600 V3 is its robust and flexible time tracking capabilities. It supports multiple time formats, allowing businesses to choose how they want to record employee hours—whether through traditional punch cards or digital timestamps. The device can accommodate various work shifts and provides options for tracking regular and overtime hours, ensuring compliance with labor regulations.

The TQ600 V3 employs innovative biometric technology, which includes fingerprint recognition, to reduce the risk of buddy punching, a common issue where employees clock in for one another. This feature enhances accuracy and accountability in timekeeping. In addition to biometrics, the device also supports PIN codes and proximity cards, offering multiple options for user authentication.

Another significant characteristic of the Acroprint TQ600 V3 is its adaptability to different environments. It features a sturdy, weather-resistant design, making it suitable for both indoor and outdoor use. This durability ensures that the device can withstand various workplace conditions, providing reliable performance over time.

The device also comes equipped with a large, easy-to-read LCD display that provides real-time feedback to users. Employees can easily see their clock-in and clock-out times, reducing confusion about their hours worked. Additionally, the device supports a variety of programming options, allowing businesses to customize settings to better fit their specific needs.

The Acroprint TQ600 V3 integrates seamlessly with various payroll systems, making it easier for administrators to manage employee data and generate reports. The device can connect via USB or network protocols, simplifying the transfer of time and attendance data for payroll processing.

Overall, the Acroprint TQ600 V3 stands out as a reliable and versatile solution for time and attendance tracking, incorporating advanced biometric technology, customizable features, and user-friendly interfaces to help businesses maintain an efficient workforce.