CounterPath eyeBeam 1.5
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3.6 Conference Calls
There are three ways to set up a conference call:
• “Manual Setup: AA Off and AC Off”, below
• “AA Off and AC On” on page 14
• “Conference Server Mode: AA on and AC On” on page14
Manual Setup: AA Off and AC Off
You can host a conference by calling the other parties involved, or by allowing them to arrange the call
themselves.
Starting a Conference Call
To host a conference between several callers:
1. With one active call on one of the lines, place the call on hold by either:
• selecting another line and dialing a third party, or
• clicking an incoming call.
2. To conference in all lines, click CONF. All lines will be part of the conference – both the lines on and the line
you are speaking to (if any).
3. To suspend the conference, click CONF again to place the other parties on hold. The other participants
cannot speak to one another.
You can talk privately to one line by clicking the appropriate line.
If another call comes in while the conference is on hold, you can choose to answer this line. If you then click
CONF again, all lines (including the new line) will be added to the conference.
4. To restart the conference, click CONF again.
Note that you can be the host even if you did not initiate the call to the first person. For example, one person can
phone you, then you can place and accept other calls, and establish the conference.
Adding a Party to an Active Conference
1. Place the conference on hold by clicking CONF.
2. Invite another party to the conference by either:
• Selecting the line of an incoming call.
• Selecting an available line to initiate a call to an outside party.
• Right-clicking a name in the Calls & Contacts tab.
You can speak to this new party while the conference is on hold.
3. To conference in all lines, including the newcomer, click CONF.
Removing a Party during an Active Conference
1. Suspend the conference by clicking CONF.
2. Select the line of the participant who will be leaving the conference.
3. Say goodbye to the party then click .
4. Click CONF to re-establish the conference.
A party can also leave a conference on their own by simply hanging up.
Removing all Parties
If the conference call is in progress (not on hold), you can hang up on all parties and end the conference by
clicking .