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Telephone
Actiontec electronic
1.5 Telephone
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CounterPath eyeBeam 1.5
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Account Properties – Topology
Contents
Main
Page
Contents
1 Introduction
1.1 What is eyeBeam?
Standard Telephone Features
Enhanced Features and Functions
2 Installation and Setup
2.1 Getting Ready Obtaining Information from your Service Provider
System Requirements
Multimedia Device Requirements
Optimized Devices
2.2 Installing eyeBeam
Uninstalling eyeBeam
2.3 Configuring eyeBeam
Setting up Accounts
2.4 Setting up for Voicemail
2.5 Setting up a Contacts List
3 Using the Softphone
3.1 The Onscreen Phone
Page
3.2 Starting eyeBeam
Showing and Hiding the Softphone
Receiving a New Contact Request
3.3 Placing a Call
Ending a Call
Page
3.5 Handling a Call While the Call Is in Progress
Unattended (Basic) Call Transfer
Attended (Supervised) Call Transfer
Placing a Call on Hold
AA Auto Answer
Flash
Sending to Voicemail, DND, and Forwarding Calls
3.6 Conference Calls
Manual Setup: AA Off and AC Off
AA Off and AC On
Conference Server Mode: AA on and AC On
While the Call Is in Progress
Multiple Conference Hosts
Page
4.2 Contacts Tab
Changing the Contacts List View
Using Contacts
Managing Contacts
19
Contact Properties Dialog Box
Page
4.3 Calls Tab
Managing the Lists of Calls
Page
4.4 Availability
Sharing Availability
Respond to the request:
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26
Setting your Availability
Changing your Availability
Setting up Availability Indicators
4.5 Privacy Rules
Privacy Rules Window
Page
5 Instant Messaging (IM)
Sending and Receiving an IM
Adding the Remote Party to your Contacts List
6 The eyeBeam Menu
6.1 Options
Options are settings and preferences that apply to all accounts.
Options General Application
Page
Options General Alerts and Sounds
Options General Status
Options General Device
Page
Options Advanced Audio Codecs
Page
Options Advanced Video Codecs
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Options Advanced Network
Options Advanced Quality of Service
Options Advanced Diagnostics
6.2 SIP Account Settings SIP Accounts
Account Properties Account
Page
Account Properties Voicemail
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Page
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Account Properties Presence
Account Properties Storage
Account Properties Security
Page
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Page
Page
Appendix A: Application Hot Keys
Page
Pattern
B.2 How the Input Is Processed Comparing Input to the Dialing Plan Patterns
Results of the Comparison
B.3 Examples Example 1
Example 2
3xxT|1xxxxxxxxxx|[2-9]xxxxxxxxx|+x.T;match=2;pre="9";match=3; pre="91";match=4;prestrip=1;pre="9011"
Example 3
Appendix C: Contact List Headings
Appendix D: Location of Files
Appendix E: Alternative Ways of Running eyeBeam
Appendix F: Glossary