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Adaptec 2268300R manual Solving Problems, In this chapter, Recovering from a Disk Drive Failure

Models: 2268300R

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Solving Problems
In this chapter...
Troubleshooting Checklist	84
Silencing the Alarm	84
Recovering from a Disk Drive Failure	85
Resetting the Controller	86

This chapter provides basic troubleshooting information and solutions for solving controller problems.

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Adaptec 2268300R manual Solving Problems, In this chapter, Recovering from a Disk Drive Failure, Resetting the Controller

Contents

Installation and User’s Guide Serial Attached SCSI RAID ControllersCopyright TrademarksDisclaimer PatentsTechnical Support Identification TSID Number North AmericaEurope JapanLimited 3-Year Hardware Warranty Regulatory Compliance Statements instructions Korean Compliance KCC StatementContents 2 Kit Contents and System Requirements1 About This Guide 3 About Your RAID Controller5 Installing the Controller and Disk Drives 6 Creating a Bootable Array7 Installing the Driver and an Operating System 4 Getting StartedInstalling the Driver on an Existing Operating System Solving ProblemsManaging Your Storage Space C Using the Adaptec RAID Configuration Utility Introduction to SASUnderstanding RAID Using the ACU to Manage the maxCache PoolUsing the Adaptec Flash Utility Controller LED and I2C Connector Quick ReferenceSafety Information Technical SpecificationsContents IndexAbout This Guide How to Find More Information What You Need to Know Before You BeginTerminology Used in this Guide Kit Contents and System RequirementsIn this chapter Kit Contents System RequirementsAdaptec Serial Attached SCSI RAID Controllers Quick Start Guide Chapter 2 Kit Contents and System Requirements DVD-ROM driveAbout Your RAID Controller In this chapterStandard RAID Controller Features Array-level FeaturesAdding a Battery Backup Module Adding a Flash Backup ModuleUpgrading the Controller Firmware Advanced Data Protection SuiteAbout the Adaptec RAID The Adaptec RAID 5085 is a SAS RAID controller with these featuresChapter 3 About Your RAID Controller pageThe Adaptec RAID 5405 is a SAS RAID controller with these features Drive Activity LED connectors for CN0 Drive Activity LEDs for CN0Mode 0 Flash connector Aggregate Activity PCIe x8 connector Mounting bracketThe Adaptec RAID 5445 is a SAS RAID controller with these features About the Adaptec RAIDChapter 3 About Your RAID Controller pageAbout the Adaptec RAID 5805/5805Q Chapter 3 About Your RAID Controllercompatibility pageThe Adaptec RAID 51245 is a SAS RAID controller with these features CN6 1 external mini-SAS connectorCN0 3 internal CN1 mini-SAS CN2 connectors About the Adaptec RAIDThe Adaptec RAID 51645 is a SAS RAID controller with these features connectorsAbout the Adaptec RAID Chapter 3 About Your RAID ControllerThe Adaptec RAID 52445 is a SAS RAID controller with these features About the Adaptec RAIDChapter 3 About Your RAID Controller pageAbout the Adaptec RAID 5405Z The Adaptec RAID 5405Z is a SAS RAID controller with these featuresChapter 3 About Your RAID Controller About the Adaptec RAID 5445Z The Adaptec RAID 5445Z is a SAS RAID controller with these featuresChapter 3 About Your RAID Controller About the Adaptec RAID 5805Z/5805ZQ CN1 2 internal mini-SAS connectors CN0Chapter 3 About Your RAID Controller compatibilityThe Adaptec RAID 2045 is a SAS RAID controller with these features About the Adaptec RAIDChapter 3 About Your RAID Controller About the Adaptec RAID 2405/2405Q Chapter 3 About Your RAID ControllerThe Adaptec RAID 2805 is a SAS RAID controller with these features Internal mini-SAS connector CN1 Internal mini-SAS connector CN0About the Adaptec RAID Chapter 3 About Your RAID ControllerThe Adaptec RAID 6405 is a SAS RAID controller with these features Ext. Alarm connector Aggregate Activity HDA mode connectorDaughterboard connector About the Adaptec RAIDThe Adaptec RAID 6445 is a SAS RAID controller with these features About the Adaptec RAIDChapter 3 About Your RAID Controller Internal mini-SASAbout the Adaptec RAID 6805/6805Q Chapter 3 About Your RAID Controllercompatibility About the Adaptec RAID 6405E The Adaptec RAID 6405E is a SAS RAID controller with these featuresChapter 3 About Your RAID Controller About the Adaptec RAID 6805E The Adaptec RAID 6805E is a SAS RAID controller with these featuresChapter 3 About Your RAID Controller About the Adaptec RAID 6405T The Adaptec RAID 6405T is a SAS RAID controller with these featuresChapter 3 About Your RAID Controller About the Adaptec RAID 6805T/6805TQ Ext. Alarm connector HDA mode connector Aggregate ActivityDaughterboard connector PCIe x8 connector Mounting bracket Chapter 3 About Your RAID ControllerGetting Started Installation OptionsBasic Installation Steps Choosing a RAID LevelChoosing a RAID Level Chapter 4 Getting StartedSelecting Disk Drives and Cables Disk DrivesCables Chapter 4 Getting StartedReplacing the Full-Height Bracket with a Low-Profile Bracket To replace the full-height bracket with the low-profile bracket Installation Options Basic Installation StepsInstalling with an Operating System Installing on an Existing Operating SystemInstalling the Controller and Disk DrivesIn this chapter Installing the Controller Installing a RAID ControllerBefore You Begin Read Safety Information on pageInstalling a RAID Controller with Zero Maintenance Cache Protection Supercapacitor module Connector on daughterboard Connecting Disk Drives to Your Controllers Connecting Drives Directly to the ControllerConnecting Drives to a System Backplane Disk drives on backplane External SAS cable connecting to a drive bayDisk drives on backplane Connecting Solid State Drives SSDs Typical SSD installationConnecting External Devices Next StepsTo other SSDs Internal x4 mini-SAS connector Single-port connector Creating a Bootable Array Setting the Boot ControllerMaking Your Array Bootable In this chapterSetting the Boot Controller Creating an ArrayCreating an Array with the ACU 14 Continue with Making Your Array Bootable on page 4 Select Initialize Drives, then press EnterCreating an Array with Adaptec Storage Manager 6 Select Express configuration..., then click NextMaking Your Array Bootable Installing the Driver and an Operating SystemTo install the driver on an existing operating system, see page In this chapterCreating a Driver Disk Create a bootable array see pageBefore You Begin Installing with Windows Installing with Windows ServerInstalling with Windows Server 2008, Windows 7, or Windows Vista 8 Continue with Managing Your Storage Space on pageInstalling with Red Hat Linux Installing with Red Hat Linux 6 or Fedora Linux8 Continue with Managing Your Storage Space on page Installing with SuSE Linux Installing with Debian Linuxcp -a /update/install /mnt/tmp 10 Continue with Managing Your Storage Space on pagemount /dev/sda1 /mnt/aacraid-driver cp /tempdir/* /mnt/aacraid-driverfdisk -l Installing with Ubuntu Linux 13 Continue with Managing Your Storage Space on page13 Continue with Managing Your Storage Space on page Installing with Solaris Installing with VMware ESX3 Select Apply driver updates Installing with VMware ESXi Note Continue using PowerCLI in Steps 6b through 6j # $DefaultSoftwareDepots# Add-PSSnapIn VMware.ImageBuilder # Get-EsxImageProfileg Change the vendor and acceptance level of the new image profile Installing with FreeBSD Installing the Driver on an Existing Operating SystemIn this chapter Chapter 8 Installing the Driver on an Existing Operating System Before You BeginCreating a Driver Disk Installing on Windows Installing on Red Hat, SuSE, or Fedora LinuxInstalling on Windows Server Installing on Windows Server 2008, Windows 7, or Windows VistaInstalling on Debian Linux Installing on Ubuntu Linux5 Continue with Managing Your Storage Space on page 5 Continue with Managing Your Storage Space on pageInstalling on Solaris Installing on VMware7 Continue with Managing Your Storage Space on page Chapter 8 Installing the Driver on an Existing Operating System scp /mnt/cdrom/linux/driver/vmware-esx-drivers-scsi-aacraid-400.4.1.7.28300- 1.0.4.260247.x8664.vib root@esx-server-ip/tmp/aacraidInstalling on FreeBSD 6 Continue with Managing Your Storage Space on pageManaging Your Storage Space About the Adaptec RAID Controller Configuration UtilityAbout the Adaptec RAID Configuration Utility About Adaptec Storage ManagerAbout the Adaptec RAID Controller Configuration Utility Installing Adaptec Storage ManagerAbout Adaptec Storage Manager About the Adaptec RAID Configuration Utility About the Adaptec Flash UtilityWhich Utility Should I Use? Which Utility Should I Use on VMware?On VMware ESXi 5.0 and VMware ESXi 4.1 systems Solving Problems Recovering from a Disk Drive FailureResetting the Controller Troubleshooting ChecklistTroubleshooting Checklist Silencing the AlarmMonitoring Disk Drives Status Recovering from a Disk Drive Failure Failed Disk Drive Protected by a Hot SpareFailed Disk Drive Not Protected by a Hot Spare Failure in Multiple Arrays SimultaneouslyResetting the Controller Disk Drive Failure in a RAID 0 ArrayMultiple Failures in the Same Array Failed Drive in maxCache PoolNote You will be prompted to insert other disks, as needed Introduction to SAS In this appendixWhat is SAS? Terminology Used in This ChapterAppendix A Introduction to SAS How Do SAS Devices Communicate? What’s a Phy?What’s a SAS Connector? What’s a SAS Port?What’s a SAS Address? What do SAS Cables Look Like?How are Disk Drives Identified in SAS? What are the SAS Connection Options?Direct-attach Connections Backplane ConnectionsSAS Expander Connections How is SAS Different from Parallel SCSI? Understanding RAID Understanding Drive Segments Non-redundant Arrays RAIDAppendix B Understanding RAID RAID 1 Arrays RAID 1 Enhanced ArraysUnused Space = 150 GB RAID 1E Logical Drive = 600 GBRAID 10 Arrays RAID 5 Arrays RAID 5EE Arrays RAID 50 Arrays RAID 6 Arrays RAID 60 ArraysSelecting the Best RAID Level MinimumWrite Built-inUsing the Adaptec RAID Configuration Utility Using the ACU to Create and Manage Arrays Introduction to the ARC UtilityRunning the ARC Utility Navigating the ARC UtilityManaging Existing Arrays Creating Bootable ArraysModifying Power Management Settings Modifying Cache Settings Power Off Drive Afteroff. This is an optional setting Note Power Off Drive After duration should be greater than SlowInitializing Disk Drives Rescanning Disk DrivesSecure Erasing Disk Drives Managing Global Hot SparesUsing the ACU to Create and Manage JBODs Using the ACU to Manage the maxCache PoolCreating a New JBOD Managing Existing JBODsUsing SerialSelect to Modify Controller Settings Modifying Your Controller’s ConfigurationOpening SerialSelect Applying Changes and ExitingGeneral Controller Settings Appendix C Using the Adaptec RAID Configuration UtilityPower Management Settings Appendix C Using the Adaptec RAID Configuration UtilityFormatting and Verifying Disk Drives Locating Disk DrivesPHY Settings Appendix C Using the Adaptec RAID Configuration UtilityIdentifying Disk Drives Viewing the Event LogLocation ModelUsing the Adaptec Flash Utility In this appendixObtaining the Firmware System RequirementsBefore You Begin Creating the Firmware Update Disks Running the Menu-based AFURunning the AFU from the Command Line AFU CommandsThese switches are available The command syntax for the VERIFY command is as follows Updating the Flash Using the AFU Command Line To update a single RAID controllerTo update multiple RAID controllers To update all RAID controllers simultaneouslyController LED and I2C Connector Quick ReferenceAdaptec RAID 5085 LED Connector Specification Status LED Mating Cable Connector Molex 22-55-2161 or equivalent J14 Appendix E Controller LED and I2C Connector Quick ReferenceAdaptec RAID 5405/5405Z LED and I2C Connector Specification I2C Mating Cable Connector Molex 22-43-3030 or equivalentAdaptec RAID 5445/5445Z LED and I2C Connector Specification Aggregate LED Mating Cable Connector Molex 50-57-9002 or equivalent Appendix E Controller LED and I2C Connector Quick Reference J14 Adaptec RAID 5445 onlyAggregate LED Mating Cable Connector Molex 50-57-9002 or equivalent Adaptec RAID 51245 LED and I2C Connector Specification Activity LED Mating Cable Connector Molex 22-55-2161 or equivalent J1 Appendix E Controller LED and I2C Connector Quick ReferenceAdaptec RAID 51645 LED and I2C Connector Specification Activity LED Mating Cable Connector Molex 22-55-2161 or equivalent J1 Aggregate LED Mating Cable Connector Molex 50-57-9002 or equivalentAppendix E Controller LED and I2C Connector Quick Reference Adaptec RAID 52445 LED and I2C Connector Specification Activity LED Mating Cable Connector Molex 22-55-2161 or equivalent J1 Aggregate LED Mating Cable Connector Molex 50-57-9002 or equivalent Adaptec RAID 2045 LED Connector Specification Adaptec RAID 2405/2405Q LED and I2C Connector SpecificationAdaptec RAID 2805 LED and I2C Connector Specification Appendix E Controller LED and I2C Connector Quick ReferenceAdaptec RAID 6405/6445 LED and I2C Connector Specification Aggregate LED Mating Cable Connector Molex 50-57-9002 or equivalent Adaptec RAID 6805/6805Q LED and I2C Connector Specification Adaptec RAID 6405E LED Connector Specification Adaptec RAID 6805E LED Connector Specification Adaptec RAID 6405T LED Connector Specification Adaptec RAID 6805T/6805TQ LED Connector Specification Aggregate LED Mating Cable Connector Molex 50-57-9002 or equivalent Safety Information Electrostatic Discharge ESDTechnical Specifications In this appendixEnvironmental Specifications DC Power RequirementsCurrent Requirements Appendix G Technical SpecificationsIndex Page Page description 89 direct-attach connections 92 disk drives Adaptec RAID Controller utility 81 AFUPMC-Sierra, Inc 1380 Bordeaux Drive Sunnyvale, CA 94089 USA