Further information
Troubleshooting
If you experience problems when installing or using the AdderLink AV modules, please check through this section for a possible solution. If your problem is not listed here and you cannot resolve the issue, then please refer to the ‘Getting assistance’ section.
No video image is received at the receiver module.
•Check that the both the red power indicators are lit on both the transmitter and receiver modules - if they are not, then there is a power problem. Both modules require power from their supplied power adapters.
•Check that the green video input indicators are lit on both the transmitter and receiver modules - if one or both are not lit, then a valid video input signal is not present at the input to that module.
•Check the link cable(s) that connect the transmitter and receiver module(s) for soundness and correct wiring as per the diagram in the ‘Skew compensation adjustments’ section in the ‘Operation’ chapter.
•If possible, try using an alternative twisted pair link connection between the modules.
•If the sharpness control is set too high, the monitor may not be able to display a picture. Try reducing the sharpness setting. Please refer to the ‘Adjustments’ section in the ‘Special Configuration’ chapter.
•If not already fitted, connect a monitor to the OUT port of the transmitter module and check for a correct video image output.
Video image at the receiver module is distorted or shadows appear to the right of displayed objects.
Adjustments are required to compensate for the length of the twisted pair cable being used. If video problems persist:
•Please refer to the ‘Brightness and sharpness adjustments’ section in the ‘Operation’ chapter.
•If the overall video image is ‘fuzzy’ and/or has coloured shadows you may need to make skew adjustments (AdderLink AV101 receivers only). This procedure allows you to finely tune the red, green and blue video signal timings to overcome most colour separation problems. Please refer to the ‘Skew compensation adjustment’ section in the ‘Operation’ chapter.
Power is applied via the power supply but the module operation has stopped.
•Each module has an internal automatic
No sound can be heard on the speakers connected to the receiver module
•If not already fitted, connect speakers to the OUT port of the transmitter module and check for a correct audio output.
•Check that the both the red power indicators are lit on both the transmitter and receiver modules - if they are not, then there is a power problem. Both modules require power from their supplied power adapters.
Getting assistance
If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions:
•Adder Technology website – www.adder.com
Check the Support section of our website for the latest solutions.
support@adder.com |
•Fax in the UK: 01954 780081 in the US: +1 888 275 1117
•Phone in the UK: 01954 780044 in the US: +1 888 275 3337
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