Addonics Technologies RCHDSAES For Internal Application Applies to both models, Technical Support

Models: RCHDSAES

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For Internal Application: (Applies to both models)

For Internal Application: (Applies to both models)

Drive

enclosure Technical Support

Drive cradle

Step 1: Connect a SATA cable to the 7-pin SATA data connector to the SATA interface of the cradle.

Step 2: Connect a 15-pin SATA power cable from your system’s power supply to the SATA interface of the cradle. This power connection provides power to the ruby drive cartridge system.

Step 3: Slide the Ruby enclosure inside the cradle. To turn ON the drive enclosure, place switch on INT position.

Technical Support

If you need assistance to get your unit functioning properly, please call Addonics Technical Support. Our technical staff will be happy to assist you, but they will need your help to do so. Calling the technical support staff without all the proper information can be both time consuming and frustrating. Here are some tips to help you out:

MODEL NUMBER – Please have this number on hand. SYSTEM INFORMATION – Type of computer, peripherals, etc. OPERATING SYSTEM – What version of Windows WHAT’S THE TROUBLE? – Give enough information

about your problem so that we can recreate and diagnose it.

FREE Software Drivers for all Addonics Technologies

Products are available 24 hours per day at the

World Wide Web Site: www.addonics.com.

Contact Information

Phone:408-433-3899

Fax:408-433-3898

Email:http://www.addonics.com/sales/query/

Internet: http://www.addonics.com

TECHNICAL SUPPORT

Phone:

408-433-3855

Hours:

8:30 am - 6:00 pm PST

Email:

http://www.addonics.com/support/query/

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Addonics Technologies RCHDSAES For Internal Application Applies to both models, Technical Support, Contact Information