Identifying
Trouble
Conditions
Using Advanced Functions: Identifying Trouble Conditions
Your system continuously checks for a number of possible trouble conditions. If one of these trouble conditions occurs:
•the Trouble indicator will be ON until the trouble is fixed;
•the keypad will beep twice every 10 seconds until you press any key;
•if AC power is lost, the Trouble LED will flash and the keypad buzzer will not sound.
NOTE: A Trouble condition reduces the level of security your system is designed to provide. Call your installing company for service.
Viewing Troubles with an LCD5500Z keypad
1.Press 
. The keypad will display “View Trouble” < > “Trouble Message”.
2.Use the 
keys to scroll through the troubles present on the system.
3.If the keypad shows a “*” beside the trouble message, more information is available.
Press 
to see the rest of the trouble message.
4.To exit trouble viewing, press 
.
Viewing Troubles With a PC55XXZ or LCD5501Z Keypad
1.Press 
. On PC55XXZ keypads, one or more zone lights will turn ON, to indicate which trouble conditions are present. On the LCD5501Z keypad, one or more of the eight trouble/programming indicators will turn ON:
Indicator | Type Of Trouble |
1Service required. Call your installation company for service. Press [1] and one or more of the indicators corresponding to the following system troubles will turn ON:
1. | Low Battery | 5. | General System Supervisory |
2. | Bell Circuit Trouble | 6. | Not used |
3. | General System Trouble | 7. | PC520X Low Battery |
4. | General System Tamper | 8. | PC520X AC Failure |
2AC power lost.
3Telephone line trouble.
4The system has failed to communicate with the central station.
5Zone fault. Press [5]. On PC55XXZ keypads, the zone light(s) correspond- ing to the zones with faults will turn ON, provided the corresponding zone light is available on the keypad. On LCD5501Z keypads, the keypad display will scroll through the numbers of zones with faults.
6Zone tamper. Press [6]. On PC55XXZ keypads, the zone light(s) corre- sponding to the tampered zones will turn ON, provided the correspond- ing zone light is available on the keypad. On LCD5501Z keypads, the keypad display will scroll through the numbers of tampered zones.
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