Product Support Information
Applications Engineering | (800) |
Sales | (800) |
Technical Support | (888) 4ADTRAN |
Repair and Return. If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with the Customer and Product Service (CAPS) department to issue an RMA number. For infor- mation regarding equipment currently in house or pos- sible fees associated with repair, contact CAPS directly at the following number:
CAPS Department | (256) |
Identify the RMA number clearly on the package (be- low address), and return to the following address:
ADTRAN, Inc.
6767 Old Madison Pike
Progress Center
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________
7. LIMITED PRODUCT WARRANTY
ADTRAN warrants that for ten years from the date of shipment to Customer, all products manufactured by ADTRAN will be free from defects in materials and workmanship. ADTRAN also warrants that products will conform to the applicable specifications and draw- ings for such products, as contained in the Product Manual or in ADTRAN's internal specifications and drawings for such products (which may or may not be reflected in the Product Manual). This warranty only applies if Customer gives ADTRAN written notice of defects during the warranty period. Upon such notice, ADTRAN will, at its option, either repair or replace the defective item. If ADTRAN is unable, in a reasonable time, to repair or replace any equipment to a condition as warranted, Customer is entitled to a full refund of the pur-
chase price upon return of the equipment to ADTRAN. This warranty applies only to the original purchaser and is not transferable without ADTRAN's express written permission. This warranty becomes null and void if Cus- tomer modifies or alters the equipment in any way, other than as specifically authorized by ADTRAN.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THE FOREGOING CONSTITUTES THE SOLE AND EXCLUSIVE REMEDY OF THE CUSTOMER AND THE EXCLUSIVE LIABILITY OF ADTRAN AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES (EXPRESSED OR IMPLIED). ADTRAN SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, INCLUD- ING (WITHOUT LIMITATION), ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR- TICULAR PURPOSE. SOME STATES DO NOT AL- LOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO CUS- TOMER.
In no event will ADTRAN or its suppliers be liable to Customer for any incidental, special, punitive, exem- plary or consequential damages experienced by either Customer or a third party (including, but not limited to, loss of data or information, loss of profits, or loss of use). ADTRAN is not liable for damages for any cause whatsoever (whether based in contract, tort, or other- wise) in excess of the amount paid for the item. Some states do not allow the limitation or exclusion of liabili- ty for incidental or consequential damages, so the above limitation or exclusion may not apply to Customer.
8. REGULATORY REQUIREMENTS
Affidavit Requirements for Connection to Digital Services
•An affidavit is required to be given to the telephone company whenever digital terminal equipment with- out encoded analog content and billing protection is used to transmit digital signals containing encoded analog content which are intended for eventual con- version into voiceband analog signals and transmit- ted on the network.
•The affidavit shall affirm that either no encoded ana- log content or billing information is being transmitted or that the output of the device meets Part 68 encoded analog content or billing protection specifications.
•End user/customer will be responsible for filing an affidavit with the local exchange carrier when con- necting unprotected customer premise equipment (CPE) to 1.544 Mbps or subrate digital services.
•Until such time as subrate digital terminal equipment is registered for voice applications, the affidavit re- quirement for subrate services is waived.
Issue 2, June 2000 | 7 |
