Problem | Possible cause | Remedy | |
| The transport lock has not | Removing the transport lock. | |
The washing machine | been removed. | ||
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vibrates when operating | The screw feet not correctly | Adjust the feet as described | |
or is not stable. | |||
in the installation and con- | |||
| adjusted. | ||
| nection instructions. | ||
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Washing has not been | Only a few large items of | Always load the drum as full | |
as possible. Mix large and | |||
spun. | washing in the drum. | ||
small items. | |||
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| Screw connection on the in- | Screw the inlet hose on | |
| let hose is leaking. | tightly. | |
| Drain hose is leaking. | Replace drain hose. | |
Water is running out | Drain pump cover is not | Close the cover properly. | |
from under the washing | closed properly. | ||
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machine. | Washing was caught in the | Load washing carefully for | |
| |||
| door. | the next wash. | |
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| Emergency drain hose is | Close off emergency drain | |
| leaking. | hose properly. | |
Washing water is foam- |
| Follow the manufacturer's | |
ing excessively. At the | Probably too much deter- | ||
instructions exactly when | |||
end of the washing cy- | gent has been used. | ||
measuring out detergent. | |||
cle, the spin stops. |
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| Kink in drain hose. | Straighten the hose. | |
E20 appears. | Maximum pumping height | Please contact the Customer | |
of 1m exceeded. | Care Department. | ||
indicator (END) |
| Switch off the appliance. | |
flashes 2x, at the same |
| ||
time an acoustic signal | Drain pump is blocked. | Disconnect the power plug. | |
sounds 2x. | Clean the drain pump. Re- | ||
(Problems with water |
| move foreign bodies from | |
outflow) |
| the pump housing. | |
| For sink spigot connections: | Clean the sink spigot. | |
| The sink spigot is blocked. | ||
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Conditioner not rinsed | Conditioner insert in the | Clean the detergent drawer, | |
in, w compartment for | compartment for additives | ||
insert the conditioner insert | |||
additives is filled with | is not correctly attached or | ||
firmly. | |||
water. | is blocked. | ||
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