Something not working?
Problem | Possible cause | Solution |
The machine vibrates or is noisy
The door will not open
Spinning starts late or the machine does not spin
The transit bolts have | Check that the machine |
not been removed. | has been unpacked as |
| described in the Installation |
| section. |
The feet have not been | Carefully level the machine. |
adjusted. |
|
There is little laundry in | Correct operation of the |
the drum. | machine is not affected. |
|
|
The programme is still | Wait until the end of the |
running and the drum | programme before opening |
is turning. | the door. |
The water level is above the | Before opening the door, |
bottom edge of the door. | the water must be emptied |
| out. |
The machine is heating the | Wait until the end of the |
water. | heating phase. |
|
|
The unbalance detection | If the laundry is not evenly |
device that prevents | distributed inside the drum |
excessive vibration during | at the beginning of the |
spinning has cut in. | spin cycle, the machine |
| detects this and tries to |
| redistribute it more evenly |
| by means of a few drum |
| rotations. |
| Only when the laundry is |
| more evenly distributed |
| will the spin cycle be |
| performed, at a lower speed, |
| if the laundry is not evenly |
| distributed. |
| If, after about 10 minutes, |
| the laundry is still tangled, |
| the machine will not spin. |
| Therefore, if the laundry is |
| still wet at the end of the |
| cycle, it is advisable to |
| redistribute it manually |
| inside the drum and to |
| select the spin programme. |
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