Something not working?
Problem
The machine does not fill
The machine fills then empties immediately
The machine does not empty and/or does not spin
There is water on the floor
Possible cause | Solution |
|
|
The water tap is closed (E10). | Open the water tap. |
The water inlet hose is | Check the whole length of the |
squashed or kinked (E10). | hose and remove the kink. |
The small filter of the water | Clean the filter. |
inlet hose is clogged (E10). |
|
The door is not properly | Close the door. |
closed (E40). |
|
The end of the drain hose | Place the hose at the right |
is too low. | height (see Installation |
| section). |
|
|
The drain hose is | Check the whole length of |
squashed or kinked (E20). | the hose and remove the |
| kink. |
The drain pump or the | Clean the pump or check |
drain hose are clogged (E20). the hose. | |
The RINSE HOLD option | Empty out the water by |
(stop with water in drum) | selecting the DRAIN |
has been selected. | programme. |
The laundry is not evenly | Redistribute the laundry |
distributed inside the drum. | manually in the drum. |
|
|
Too much detergent has | Measure detergent |
been used. | according to the |
| manufacturer’s instructions. |
An unsuitable detergent | Use a suitable washing |
has been used that | machine detergent. |
creates too much foam. |
|
One of the connectors on | Check that the hose is |
the water inlet hose is | firmly screwed on at both |
leaking. | ends. |
The drain pump has not | Fully screw the pump into |
been properly screwed on | place. |
after cleaning. |
|
The cap on the emergency | Replace the cap on the |
emptying hose has not been | emergency emptying hose |
replaced after cleaning the | after cleaning the pump. |
pump. |
|
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