Something not working?
If, during the spin cycle, the machine makes an unusual whistling noise, different from the noise made
by traditional washing machines, this is due to a new type of motor.
If water is not visible in the drum, this is due to the modern technology of new washing machines that use less water than traditional machines.
Troubleshooting
If a problem arises, you can try to solve it yourself following the instructions below. If you call out an engineer when one of the follow- ing problems arises, or to repair a fault due to incorrect use, the call- out will be charged even if requested within the guarantee period.
Problem |
| Possible cause |
| Solution |
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| The plug is not connected. |
| Insert the plug. |
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| The main electrical fuse |
| Replace the fuse. |
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| has blown. |
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| The door is not properly |
| Close the door; the click |
The machine does not work |
| closed. |
| of the lock should be heard. |
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| The ON/OFF button has |
| Press the button. |
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| not been pressed. |
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| The programme selector dial |
| Set the selector dial to the |
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| has not been set correctly. |
| chosen programme. |
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| The water taps are closed. |
| Open the water taps. |
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| The water inlet hoses are |
| Check the whole length of the |
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| squashed or kinked. |
| hoses and remove the kink. |
The machine does not fill |
| The small filters of the |
| Clean the filters. |
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| water inlet hoses are clogged. |
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| The door is not properly |
| Close the door. |
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| closed. |
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The machine fills then |
| The end of the drain hose |
| Place the hose at the right |
| is too low. |
| height (see Installation | |
empties immediately |
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| section). | |
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