Appendix

Troubleshooting

 

Problem

Cause

 

 

 

 

Power does not turn on.

Battery is inserted in the wrong

 

 

direction.

 

 

 

 

 

Batteries are dead.

 

 

 

 

 

The battery compartment door

 

 

is open.

 

 

 

 

The camera does not take

The flash is charging.

 

pictures.

 

 

Memory is full.

 

 

 

 

 

Memory card is not formatted

 

 

correctly.

 

 

 

 

Image is not recorded when

The Flash is charge.

 

the shutter button is pressed.

 

 

Memory is full.

 

 

 

 

The flash does not fire

Flash is set to OFF.

 

 

 

 

Image is blurry or out of focus.

The camera was moving when

 

 

the image was captured.

 

 

 

 

 

The subject was beyond the

 

 

range within which the camera

 

 

can focus.

 

 

 

 

Image is not displayed on the

A memory card with non-DCIF

 

LCD monitor.

images (recorded with other

 

 

camera) is loaded.

 

 

 

 

Recorded images are not

The camera was turned

 

saved in memory.

off/powered down before the

 

 

image was stored in memory

 

 

 

 

Cannot transfer images to a

USB driver is not installed.

 

computer after connecting

 

 

the USB cable.

 

 

 

 

 

 

- 49 -

Solution

Reload battery in the correct direction.

Replace or recharge batteries. Make sure the battery compartment door is securely closed.

Wait for the flash to charge. Insert a new memory card.

The card may be detective, use a new card.

Wait for the flash to charge. Insert a new memory card.

Set the flash to any mode except off. Hold the camera steady when shooting picture.

Turn the Macro mode on it the subject is within 5 cm (zoom out) or 25 cm (zoom in).

Do not use Macro mode when shooting distant subjects.

This camera cannot display non-DCIF images.

If the battery low indicator appears on the LCD monitor, replace the battery immediately.

Install the USB driver before you connect the camera to a computer / turn the camera on.

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AGFA DC-830 user manual Appendix, Troubleshooting, Problem Cause, Solution