Alcatel 980A manual 132

I cannot find my contacts

•Make sure your SIM card is correctly inserted

•Import all contacts stored in SIM card to cellphone

The sound quality of the calls is not optimal

•You can adjust the volume during a call by means of the Volume key

•Check the signal strength level

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service

I am unable to add a contact to my directory

•Make sure that your cellphone memory is not full; delete some contacts or save the contacts in the cellphone directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered

•Try later if the network is busy

I am unable to send and receive MMS

•Check your cellphone's available memory as it might be full

•Contact your network operator to check service availability and check MMS parameters

•Verify the server centre number or your MMS profile with your operator

•The server centre may be swamped; try again later

“No service” is displayed

•You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

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