Alcatel-Lucent Digital Home Care Solution Easily Integrates into Your OSS Environment, Access

Easily Integrates into Your OSS Environment

The Alcatel-Lucent Digital Home Care solution is available both as integrated out-of-the-box, and as independent modules, tailored to your specific needs. Each module has been engineered to integrate easily into your unique environment, supporting end-to-end flow-through processes. Northbound interfaces are based on WebServices’ simple object access protocol (SOAP) and provide an easy means for OSS and business support system (BSS) integration (see Figure 4).

Standards-Based and

Vendor-Agnostic Solution

Interoperability and multivendor manage- ment are the key requirements set by service providers like you in the field of home-network management. Alcatel-Lucent is a significant contributor to the DSL Forum’s work in this field and has been proactive in defining and promoting the DSL Forum’s TR-069 CPE wide area network (WAN) management protocol. This protocol describes a standard manage- ment interface between the residential gateway and management systems.

As a solution for home-network manage- ment, the Alcatel-Lucent 5580 HNM fully complies with TR-069 and manages all CPE that complies with this standard. To cope with legacy devices deployed in the field, the Alcatel-Lucent 5580 HNM also implements a flexible object model, which makes it highly adaptable for the management of other proprietary CPE, making it the only truly vendor-agnostic home-management solution available today.

To accelerate availability of a carrier-grade home-network management solution, Alcatel- Lucent has established an interoperability lab to conduct TR-069 interoperability tests on a wide variety of CPE. To date, more than 25 of the leading CPE vendors have been certified for interoperability with Alcatel- Lucent’s HNM solution.

Figure 4. Building Blocks of the Alcatel-Lucent Digital Home Care Solution

		Customer Service Management									Customer,
											service and
			IPTV	VoIP		HSIA	Home Networking			Security…	network processes
											(OSS/BSS
				SSM		SAM				CSM	integration)
			(Self-Service Manager)		(Service Activation Manager)				(Customer Service Manager)
	Home Network Management						Access Loop Management
Network											Network
processes and											processes and
operations				Alcatel-Lucent 5580 HNM				Alcatel-Lucent 5530 NA			operations
(OSS integration)											(OSS integration)
Multivendor CPE management										Multivendor
DSL Forum TR-069									DSL Loop management

Access

Alcatel-Lucent Digital Home Care Solution 9