My mobile phone will not charge properly

•Make sure that your battery is not completely discharged; the battery charge indicator can take several minutes and may be accompanied by a quiet whistling sound

•Make sure charging is carried out under normal conditions (0°C - +40°C)

•Make sure your battery is inserted. It must be inserted before plugging in the charger

•Make sure you are using an Alcatel battery and charger

•When abroad, check that the electrical current is compatible

My mobile phone will not connect to a network

•Try connecting in another location

•Verify the network coverage with your operator

•Check with your operator that your SIM card is valid

•Try selecting the available network(s) manually (see page 76)

•Try connecting at a later time if the network is overloaded

SIM card error

•Make sure the SIM card has been correctly inserted (see page 19)

•Verify with your operator that your SIM card is 3V compatible; the old 5V SIM cards cannot be used

•Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

•Make sure you have dialled a valid number and press the key

•For international calls, check the country and area codes

•Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable

•Check your subscription status with your operator (credit, SIM card valid, etc.)

•Make sure you have not barred outgoing calls (see page 41)

Unable to receive incoming calls

•Make sure your mobile phone is switched on and connected to a network (check for overloaded or unavailable network)

•Check your subscription status with your operator (credit, SIM card valid, etc.)

•Make sure you have not forwarded incoming calls (see page 41)

•Make sure that you have not barred certain calls

The caller's name does not appear when a call is received

•Check that you have subscribed to this service with your operator

•Your caller has concealed his/her number

The sound quality of the calls is not optimal

•

You can adjust the volume during a call by means of the

key

•

Check the radio reception icon level

 

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service

•Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialled

•Make sure that you have correctly recorded the number in your file

•Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my directory

•Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability

I cannot access my voicemail

•Make sure your operator's voicemail number is correctly entered in "My numbers"

•Try later if the network is busy

I am unable to send and receive MMS

•Check your phone memory available as it might be full

•Contact your network operator to check service availability and check MMS parameters (see page 31)

•Verify the server centre number or your MMS profile with your operator

•The server centre may be swamped; try again later

The icon is displayed on my standby screen

•You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory

85

IP2809_808_UM_GEM_Eng_GB_26_100322.indd 85-86

86

2010-3-22 Tina16:33:34

Page 43 Page 45
Page 44
Image 44
Alcatel ONE TOUCH 808 manual My mobile phone will not charge properly, My mobile phone will not connect to a network
Page 43 Page 45

ONE TOUCH 808 specifications

The Alcatel ONE TOUCH 808 is a stylish and compact feature phone designed for those who appreciate simplicity without compromising on essential features. Launched as part of Alcatel's ONE TOUCH series, the 808 stands out with its ergonomic design and user-friendly interface.

One of the key features of the Alcatel ONE TOUCH 808 is its 2.8-inch QVGA display, which offers a vibrant viewing experience for calls, texts, and multimedia content. The screen is complemented by straightforward navigation keys that ensure ease of access to various functions. With dimensions of 113.6 x 56 x 12.8 mm and weighing only around 90 grams, it is lightweight and easy to carry, making it an ideal choice for users seeking a reliable phone for daily tasks.

Powered by a simple yet efficient operating system, the ONE TOUCH 808 supports essential functionalities such as voice calls, SMS, and basic multimedia applications. It is equipped with a 1.3 MP rear camera, allowing users to capture moments on the go. Although it may not have the advanced camera capabilities of smartphones, the 808 provides enough quality for casual photography.

Connectivity options include Bluetooth technology, allowing users to transfer files wirelessly and connect to a range of compatible devices. The phone also features a microSD slot, providing expandable storage of up to 32 GB, making it convenient to store music, images, and other content. Furthermore, the device supports FM radio, offering entertainment on the move without the need for an internet connection.

Battery life is another hallmark of the ONE TOUCH 808, with a removable 1000 mAh battery that provides extended talk time and standby time. This feature is particularly attractive for users who spend long hours away from charging points.

In summary, the Alcatel ONE TOUCH 808 is a feature-rich phone that seamlessly combines practicality and style. Designed with the needs of everyday users in mind, it excels in providing essential telecommunication functions while being pocket-friendly and easy to use. Its robust battery, expandable memory, and lightweight design make it an excellent choice for anyone looking for a reliable mobile phone experience.
Top Page Image Contents