Unable to make outgoing calls

•Make sure you have dialed a valid number and have pressed the key.

•For international calls, check the country and area codes.

•Make sure your phone is connected to a network, and the network is not overloaded or unavailable.

•Check your subscription status with your operator (credit, SIM card valid, etc.).

•Make sure you have not barred outgoing calls.

•Make sure that your phone is not in flight mode.

Unable to receive incoming calls

•Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).

•Check your subscription status with your operator (credit, SIM card valid, etc.).

•Make sure you have not forwarded incoming calls (see“Call forwarding”)

•Make sure that you have not barred certain calls.

•Make sure that your phone is not in flight mode.

The caller’s name/number does not appear when a call is received

•Check that you have subscribed to this service with your operator.

•Your caller has concealed his/her name or number.

I cannot find my contacts

•Make sure your SIM card is not broken.

•Make sure your SIM card is inserted properly.

•Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

•You can adjust the volume during a call by pressing the Volume Up/ Down key.

•Check the network strength .

•Make sure that the receiver, connector or speaker on your phone is clean.

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service.

•Make sure this feature does not require an Alcatel accessory.

139

When I select a number from my contacts, the number cannot be dialed

•Make sure that you have correctly recorded the number in your file.

•Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability.

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in "My numbers".

•Try later if the network is busy.

I am unable to send and receive MMS

•Check your phone memory availability as it might be full.

•Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”).

•Verify the server centre number or your MMS profile with your operator.

•The server centre may be swamped, try again later.

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

•Install Alcatel Android Manager first of all.

•Check that your USB driver is installed properly.

•Open the Notification panel to check if the PC Suite Agent has activated.

•Check that you have ticked the checkbox of USB debugging in Settings\

Applications\Development\USB debugging

•Check that your computer meets the requirements for Alcatel Android Manager Installation.

•Make sure that you’re using the right cable from the box.

140

Page 70 Page 72
Page 71
Image 71
Alcatel ONE TOUCH 910 manual Unable to make outgoing calls, Unable to receive incoming calls, Cannot find my contacts
Page 70 Page 72

ONE TOUCH 910 specifications

The Alcatel ONE TOUCH 910 is a feature-packed smartphone that caters to users looking for a blend of style, performance, and affordability. Launched as part of Alcatel's popular ONE TOUCH series, this device offers several features aimed at enhancing the user experience while keeping essential functionalities accessible.

One of the standout characteristics of the Alcatel ONE TOUCH 910 is its sleek and modern design. The device features a compact form factor, making it easy to hold and use with one hand. The phone is equipped with a 3.2-inch touchscreen display, which provides vibrant colors and decent brightness levels, allowing for a satisfying multimedia experience. The interface is smooth, thanks to a responsive touchscreen that supports multitouch gestures.

Under the hood, the ONE TOUCH 910 is powered by a capable processor that ensures seamless navigation across applications and helps maintain multitasking without noticeable lag. It runs on the Android operating system, providing access to a wide range of applications via the Google Play Store. This compatibility allows users to customize their devices with various apps to suit their needs, from social media to productivity tools.

The camera system of the Alcatel ONE TOUCH 910 is another notable feature. It is equipped with a 3.2-megapixel rear camera that captures decent photos and videos, making it suitable for casual photography. Additionally, the device includes a front-facing camera, facilitating video calls and selfies for users who enjoy connecting with friends and family online.

Connectivity options on the ONE TOUCH 910 include Wi-Fi, Bluetooth, and GPS, enabling users to stay connected and navigate without hassle. The phone supports various network bands, ensuring good signal strength and coverage in different locations.

The battery life of the Alcatel ONE TOUCH 910 is commendable, allowing users to enjoy their device throughout the day without frequent recharging. With a combination of adequate storage options, expandable memory via a microSD card, and various multimedia capabilities, this smartphone is a practical choice for those seeking value in a compact device.

In summary, the Alcatel ONE TOUCH 910 offers essential smartphone features suitable for everyday use, making it an attractive option for budget-conscious consumers who do not want to compromise on technology and functionality.
Top Page Image Contents