CHAPTER 5: TROUBLESHOOTING
86
Software Problems

A program stops responding or crashes repeatedly

End the program:
1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click the Applications tab and select the program that is no longer responding.
3. Click End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.

A program is designed for an earlier version of Microsoft Windows

Run the Program Compatibility Wizard:
e Program Compatibility Wizard congures a program so that it runs in an environment
similar to an earlier version of Microsoft Windows operating system environments.
1. Click Start → Control Panel→ Programs→ Programs and Features→ Use an older
program with this version of Windows.
2. In the welcome screen, click Next.
3. Follow the instructions on the screen.