CHAPTER 5: TROUBLESHOOTING

During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

• If failures are detected during the Enhanced Pre-boot System Assessment, write down the error code(s) and contact Alienware (for more information, see “Contacting Alienware“ on page 117).

If the Enhanced Pre-boot System Assessment completes successfully, the following message appears “Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).

If you are experiencing memory issues, press <y>, otherwise press <n>. The following message is displayed: “Enhanced Pre-boot System Assessment complete.

Press <o> to reboot your computer.

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Alienware M14X manual TroublesHooting