Alienware M14X manual Other software problems

CHAPTER 5: TROUBLESHOOTING

Other software problems

Back up your files immediately

Use a virus-scanning program to check the hard drive, or CDs

Save and close any open files or programs and shut down your computer through the Start menu

Scan the computer for spyware:

If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware.

Run the ePSA Diagnostics:

If all tests run successfully, the error condition is related to a software problem.

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