Advanced Troubleshooting 51
No memory modules are detected.
1
Reinstall all memory modules (see
page73).
2
Ensure that all the connector tabs are
locked.
3
Restart the computer.
4
If the problem persists, contact Dell
(see page112).
Memory modules are detected, but a
memory configuration or compatibility
error exists.
• Ensure that no special memory
module/memory connector placement
requirements exist (see page73).
• Verify that the memory modules that
you are installing are compatible with
your computer (see page73).
• If the problem persists, contact Dell
(see page112).
A possible system board resource and/or
hardware failure has occurred.
See "Resolving Software and Hardware
Incompatibilities" on page59.
If the problem persists, contact Dell (see
page112).
A possible expansion card failure has
occurred.
1
Determine if a conflict exists by
removing a card (not a video card)
(see page77) and restarting the
computer.
2
If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart the
computer.
3
Repeat this process for each card. If
the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see "Resolving Software and
Hardware Incompatibilities" on
page59).
4
If the problem persists, contact Dell
(see page112).
Light Pattern Problem Description Suggested Resolution
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T2310bk2.book Page 51 Thursday, February 5, 2004 10:00 AM