Contacting Dell, 112 | Dell T2310 specification

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (technical support)

•premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Anguilla	General Support	toll-free: 800-335-0031

Antigua and Barbuda	General Support	1-800-805-5924

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Appendix

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Dell T2310 manual Contacting Dell, Definition of Dell-Installed Software and Peripherals, 112

Contents

Headphone connector Microphone connector Ieee 1394 connectorSerial connector Fans Diagnostic lights Abbreviations and Acronyms Contents Mail, Modem, and Internet Problems Optimizing Performance Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Removing and Installing Parts Protecting Against Electrostatic Discharge 105 109110 128 Contents Safety General Safety When Using Your Computer Safety When Working Inside Your Computer Safety Ergonomic Computing Habits Safety Protecting Against Electrostatic DischargeSafety Battery Disposal W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution Service Tag and Microsoft Windows Label ResourceCDDrivers for my computer My computer documentation Finding Information for Your Computer Opening the Drive Door Connecting Two Monitors Using Your Computer TV OUT connector DVI white connector If both monitors have VGA connectorsOptional VGA adapter Settings and Functions Configuring Graphics CardsIf one of the monitors is a television About Serial ATA Drives About Your RAID ConfigurationRemoving the Graphics Card Driver RAID Level Segment Hard drive Transferring Information to a New Computer Segment Copying CDs and DVDs Using Blank CD-Rs and CD-RWs How to Copy a CD or DVDHelpful Tips Turning Off Your Computer Network Setup WizardIntegrated firewall provided with Windows XP Using Your Computer Intel Performance Acceleration Technology DDR Memory and Processor Front-Side BusHyper-Threading Optimizing Performance Overclocking Finding Solutions Solving Problems Finding Help Information Drive Problems Battery ProblemsFloppy drive problems CD drive problems Problems writing to a CD-RW drive DVD drive problemsHard drive problems Under Error-checking, click Check Now Mail, Modem, and Internet Problems Click Add or Remove Programs Error MessagesClick the Change or Remove Program icon Computer stops responding General ProblemsProgram stops responding Program crashes repeatedly Other software problemsSolid blue screen appears Other technical problems General hardware problems Keyboard Problems Ieee 1394 Device ProblemsClick Printers and Other Hardware Mouse Problems Simultaneously press CtrlEsc to display the Start menu Network Network ProblemsIntegrity/speed light Power Problems Printer Problems Scanner Problems Click Scanners and Cameras Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Click Appearance and Themes Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting = yellow = green = off Light Pattern Problem Description When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the ResourceCD Option Function Dell Diagnostics Main MenuTab Function What Is a Driver? Drivers Reinstalling Drivers Identifying Drivers Using Microsoft Windows XP System Restore Creating a Restore PointUsing the ResourceCD Click System Restore Undoing the Last System Restore Restoring the Computer to an Earlier Operating State Enabling System Restore Click Performance and MaintenanceClick the System Restore tab Click Performance and Maintenance and click System Reinstalling Microsoft Windows XP Reinstalling Windows XPBooting From the Operating System CD Before You Begin Windows XP Setup Next Advanced Troubleshooting Removing and Installing Parts Front and Back View of the ComputerFront View Computer. Instead, perform a Microsoft Windows shutdown Front View Doors Open Back View Network or broadband jack Removing and Installing Parts Before You Begin Precautionary MeasuresRecommended Tools Protecting Against Electrostatic Discharge Opening the Computer Cover Page Inside View of Your Computer Floppy drive CD/DVD drive Hard drive System Board Components Memory Memory Installation Guidelines DDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Installing a PCI Card PCI Cards Not fully seated card Fully seated card Bracket Removing a PCI Card Filler bracket Alignment guide Alignment bar Retention arm AGP Cards Removing an AGP Card Drives Installing an AGP CardOverview Removing a Hard Drive Hard DriveFloppy drive CD/DVD drives Hard drives Installing a Hard Drive Power cable Tabs IDE hard- drive cablePower cable Tabs IDE hard drive example System board Connector Drive Bracket rails Screws Floppy Drive Removing a Floppy Drive Installing a Floppy Drive Tabs Floppy drive Tabs Floppy drive CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Processor Airflow Shroud Removing the Processor Airflow Shroud Top anchor tabs Installing the Processor Airflow ShroudSide anchor tabs Indentations Bottom anchor tabs Installing the Processor Processor Processor socket Removing the Processor Retention module Heat sink processor socket Release tab Removing the Front Panel Front PanelRelease lever Processor Socket Replacing the Front Panel Drive Door Removing the Drive Door Replacing the Drive Door Top bracket hinge Bottom bracket hinge Door bracket/door hinge assembly 100Hinge tab Door hinges Door bracket Door hinge Battery 101 Closing the Computer Cover Battery102 103 Cover latch release Security cable slot Padlock ring Removing and Installing Parts Specifications 105 106 VideoAudio Expansion Bus 107 Controls and Lights Power 108Physical Environmental Standard Settings Viewing SettingsSystem Setup Screens Boot Sequence Clearing Forgotten Passwords Changing Boot Sequence for the Current BootChanging Boot Sequence for Future Boots 110 Dell Technical Support Policy U.S. Only 111 Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 What is covered by this limited warranty? What is not covered by this limited warranty?Regulatory Notices Limited Warranties and Return Policy How long does this limited warranty last? 129 What will Dell do? What do I do if I need warranty service?130 What if I purchased a service contract? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only How will you fix my product? 132 133 134 Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada Only Intel’s Three Year Limited Warranty 136 137 What are Errata? Appendix Index Index 139 Help file, 14 accessing Processor Problems Modem problems140 Index Index 141 Wizard, 37 reinstalling, 60 scanner, 44 System Restore 142 Index