50 Advanced Troubleshooting
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A possible expansion card failure has
occurred.
1
Determine if a conflict exists by
removing a card (not a video card)
(see page77) and then restarting the
computer.
2
If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart the
computer.
3
Repeat this process for each card. If
the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see "Resolving Software and
Hardware Incompatibilities" on
page59).
4
If the problem persists, contact Dell
(see page112).
A possible video card failure has occurred. • If the computer has a video card,
remove the card (see page80),
reinstall it, and then restart the
computer.
• If the problem still exists, install a
video card that you know works and
restart the computer.
• If the problem persists or the
computer has integrated video,
contact Dell (see page112).
A possible floppy or hard drive failure has
occurred.
Reseat all power and data cables and
restart the computer.
A possible USB failure has occurred. Reinstall all USB devices, check cable
connections, and then restart the
computer.
Light Pattern Problem Description Suggested Resolution
= yellow= green= off
ABCD
ABCD
ABCD
ABCD
T2310bk2.book Page 50 Thursday, February 5, 2004 10:00 AM