Troubleshooting
Error message | Situation | Solution |
| No lens filter is attached. | Attach new, clean lens filter |
No lens filter is attached and activation button was pressed while probe was in the ear.
Make sure probe tip is clean;
refer to section «Care and cleaning» if necessary.
Attach new, clean lens filter to stop error beeps.
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| Ambient temperature is not | Allow the thermometer to remain | |
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| within the allowed operating | in a room for 30 minutes where | |
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| range 50 °F to 104 °F | the temperature is between | |
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| (10 °C - 40 °C) or changing | 50 °F to 104 °F (10 °C - 40 °C) | |
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| too rapidly. |
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| Temperature taken is not | Make sure new, clean lens filter is | |
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| within typical human | attached and thermometer is properly | |
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| temperature range (93.2 °F - | inserted. | |
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| 108 °F / 34 °C - 42.2 °C). | Then, take a new temperature. | |
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| HI = | too high |
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| LO = | too low |
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| Battery is low, but | Insert new batteries | |
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| thermometer will still operate |
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| correctly. |
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| (No light function on |
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| IRT 3020 models.) |
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| Battery is too low to take | Insert new batteries | |
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| correct temperature |
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| readings. |
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| System error | Wait 2 minutes until thermometer | |
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| powers down, then turn on again. |
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| • If error persists | ... reset the thermometer by removing | |
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| the batteries and putting them back in. |
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| • If error still persists | ... call Braun ThermoScan Customer | |
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| Service at 1- 800 - |
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