![TROUBLESHOOTING](/images/new-backgrounds/16515/1651511x1.webp)
TROUBLESHOOTING
SYMPTOM | POSSIBLE PROBLEM | SOLUTION |
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No LEDs are lit. | Power isn’t turned on. | Turn on the speaker system by pressing the | button on the control | |
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| pod or wireless remote. An LED will light on the control pod when | ||
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| the power is ON. |
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| AC power cord isn’t connected to the wall | After all other connections are made, plug the AC power cord (on the | ||
| outlet. | back of subwoofer) into a wall outlet. |
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| Surge protector (if used) isn’t powered on. | If the AC power cord is plugged into a surge protector, make sure the | ||
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| surge protector is switched on. |
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| Wall outlet not functioning. | Plug another device into the wall outlet (same jack) to verify the wall | ||
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| outlet is working. |
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No sound from | The switch on the rear of the subwoofer is in the | Change the position of the switch on the rear of the subwoofer. | ||
one or more | wrong position. |
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speakers. |
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Rear or center speaker level is set too low. | Increase the rear or center speaker level. |
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| Power isn’t turned on. | After all other connections are made, plug the AC power cord (on the | ||
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| back of subwoofer) into a wall outlet. |
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| Turn on the speaker system by pressing the | on the | |
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| control pod or wireless remote. An LED will light on the control pod | ||
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| when the power is ON. |
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| Volume is set too low. | The rotary dial on the control pod controls the master volume. Rotate | ||
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| the dial to the right to increase the volume. |
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| Check volume level on the computer sound card or alternate audio | ||
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| source device, and set at |
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| The | Check the plug connections on the audio source. Make sure the signal | ||
| properly connected to the audio source. | cables are inserted firmly into the correct jacks. |
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| Problem with audio source device. | Test the speakers on another audio device. Remove the lime green | ||
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| 3.5mm stereo cable from the audio source device and connect it | ||
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| to |
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| audio source. |
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Crackling sound | Bad connection. | Check all cables. Make sure they are connected to |
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from speakers. |
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| NOT |
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| Volume level in computer operating system is set | Check the computer operating system volume level and decrease it | ||
| too high. | if necessary. |
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| A problem with your audio source device. | Unplug the stereo cable from the audio source. Then plug it into the | ||
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| headphone jack of an alternate audio source (e.g., Walkman, Discman | ||
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| or FM radio). |
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Sound is | Volume level set too high. | The rotary dial on the control pod controls the master volume. Rotate | ||
distorted. |
| the dial to the left to decrease the volume. |
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| Computer operating system volume level is set | Adjust the computer operating system volume and balance levels to | ||
| too high. | the center as a starting point, then adjust the level on the speaker | ||
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| using the volume control. |
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| Sound source is distorted. | WAV files are often of poor quality. So distortion and noise are easily | ||
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| noticed with | ||
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| such as a music CD. |
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